Raphael Hotel

Fabulous hotel

The Raphael is as close to a Ritz-Carlton as you can get, but at a fraction of the cost. I was called by name by the staff my entire stay - how they could remember at such a busy place amazes me. The room was old-world gorgeous - solid walls and floors for quiet, and recent sumptuous decor. Add in the fresh baked cookies placed bedside at the end of the day, and you've got one class act. The fact that it is one block from KC's Country Club Plaza makes it even better. I loved this place!

Pleasant Surprise

Very nicely updated. A/C was on fritz, but when it could not be quickly fixed, hotel upgraded us to a beautiful suite with a powerful A/C. Staff was excellent.

Wonderful Hotel

My wife and I got a great discounted rate by paying up front through Hotels.com, so we were in one of the smaller rooms. But it was immaculate and could not have been more comfortable. It was clearly just updated, and was spotless. I liked the desk with multiple power connections. And Wi-Fi is free throughout the hotel. The staff is fantastic, and the hotel is in a perfect location. The coffee maker was a Kerig like I have at home, and the TV is HD. Wonderful little perks. I'm hoping to stay here again soon.

Guest did not leave a comment.

bedbugs

I came away with 3 bug bites near my knee, 2 on my lower back and 2 on my nose near my eye. These bites are still visible, now, more than a week later. I am hoping that I did not bring these critters home with me. I washed and dry cleaned all clothing and left my suitcase and shoes out in the Arizona sun for a day hoping the heat would kill anything there.

Guest did not leave a comment.

Not a Four-Star By Any Means

The Raphael was under construction which I took into account when evaluating the situation. I certainly do not think this hotel should be rated a four-star. The location is great, but the Hotel didn't even have a small gift shop or drugstore on the premises. The one hotel restaurant was not that impressive.

Boutique at its Best

Great location for shopping. Great people watching with outside tables and chairs. Everyone was very nice and pleasant. The food was very very very good - all meals