Grand Hotel And Suites Toronto

Guest did not leave a comment.

Good Hotel

Staff is extremely helpful and breakfast was fantastic. Did not expect all the amenities that were in our room.

"Needs Improvement"

Even though we made advance reservation for a non-smoking room, the first room was a smoking room on a smoking floor (16th). The receptionist denied this, but said it was the only room left. When we complained, we received another room. In that room, the bathroom door was so bent out of shape that one could not close it. The spare bed was unmade (hair left). The beds were too soft for our taste. The brochure text says something about suites, and a separate sitting area, but it is only separated by the bathroom, so if you are looking to use the third bed, things get really crowded. Bell staff and breakfast staff were polite and efficient. We cut our stay short after one night.

You need patience

This hotel is really grand in terms of price. But the reality doesn't match with the photos shown. The swimming pool is really very small. The top deck swimming pool is more like an over sized bathtub than a pool. It took repeated calls to get some plumbing fixed in my bathroom. Overall a below average experience. I've experienced better service in days inn compared to this pricey hotel. Good, if you are staying on someone else's money. definitely not worth the price.

Great Hotel

Very nice staff, overall nice hotel, magnificent vue on the city and the Lake Ontario. Nice breakfast buffet, gorgeous swimming pool. Recommend this hotel.

Enjoyable stay

This was a great hotel. We booked four rooms for two nights. Customer service and rooms were excellent. Facilities included swimming pool, jacuzzi on the roof with projected TV and gym. Complimentary breakfast was very good. No hesitation in recommending this hotel.

Great Hotel

Very pleased with the accommodations - great hotel and the price was right. Found the parking structure to be a little too cramped.

Guest did not leave a comment.

Guest did not leave a comment.

Guest did not leave a comment.

Guest did not leave a comment.

Fabulous hotel

If you are looking for a great hotel experience in Toronto for a very reasonable price, you should definitely look at the Grand Hotel & Suites. The location is great (about 3 blocks east of Yonge and Dundas), the facilities are superb and the staff amazingly friendly and helpful.

Good Choice For Sale Price

Good Swimming pool. standard room is small, no real desk, noisy AC fans.

Guest did not leave a comment.