St Ann Marie Antoinette Hotel

Not what I expected.

I thought due to the location of this hotel that it would be quite snazy. The place needs to be gutted and refinished. Old, dirty and decrepid.

Read Reviews First.

Great location for convience, not for sleeping. Steet noises came right through the window 4:30am. Finally quiet, then came the street sweepers at 5am. Old, and not in a charming way, this hotel was not worth the convience of its location. There are other far better places; however, last minute plans called for desperate measures.

Great location

Clerks were very helpful. Hotel is only two short blocks from Bourbon St. But you can also here all the noise in the hotel room from the street. The hotel rooms are small and you can only get AC or heat in room, so if you want to change the temp you can't, you just have to turn the unit off. They also charge $12.00 fee for internet( which did not work) cocktails (they cant serve, they dont have a liquor license) and for cold breakfast (which we were never told they had.) If you arent going to be in the hotel room very much, this is a great location to sleep and shower. I would'nt have paid anymore than we did tho to stay at this hotel.

Guest did not leave a comment.

Great location, don't expect much else...

Well I booked my hotel here on hotels.com and when I arrived, I wasn't "in the system" so my friends who stayed down the street @ the Omni Royal on St. Louis, got in right away while I waited in the lobby for them to find my reservation. So after 15-20minutes, I get to my room which was fine, I can't log into the internet, I found it, but couldn't get online and the front desk was no help, all they could say was "hmm, google???" yea thanks..... and when I go to check out, I get a $34 bill for electric and service (cleaning), isn't that in my hotels.com bill? Whatever I had a blast in New Orleans...

Needs inprovement

This hotel was very much in need of renovation. It should have been closed until this process was done. The room was dank and dark. The furniture was old and scarred. The television remote did not work. The bathroom was moldy in the corner of the shower tiles and above the soap tray and there was no air vent. I had a tight budget but this was not a deal!!! I was camping in this hotel!

Try another hotel

Upon arrival at the St. Ann we were met with confusion. There was no one to greet us at the door; we had no idea where to park, etc. I parked on the left side of the street and walked in to register. The customer service rep was rude, and not helpful. She explained I could pay a large amount for valet parking or I could park two blocks down the street and bring our luggage back and check in. She gave us no instructions other than sign here and here and here and here's your key and parking ticket. Blah! When we arrived in the room, there was one lamp with a 60 watt light bulb working and the bathroom light, no other lighting. There was a lamp not working and the condition of the furniture, TV and the bathroom were so nasty (pure and simple) small, cheap, disgusting! I guess I got what I paid for, I paid more for the overnight parking than the room and it was the worst part of our trip.

Not Bad for the money and location

The hotel had a great location. It’s one block form Bourbon street. There were problems with both rooms but they were taken care of by the staff. The staff wasn’t overly friendly but respectful and effective. The hotel could use some updating. Don’t forget about the “energy surcharge”. They should just include this with the room rate to prevent confusion. Bottom line: If you need a cheap room to crash after a long night on Bourbon street this hotel will do you just fine

Hidden Cost

I was a disappointed to find out when I checked out that there was a $5 a day energy charge and $7 a day ammentity charge. These charges should be included in the hotel charge so people can make informed decisions.

Great room and staff

We were allowed to check in early - the staff were very friendly and helped with all our needs - we even had a room over looking the pool- had a great time

Lovely and Quaint

For an older property in the quarter, this place is FINE! It's extemely convenient to everything in the quarter. Parking was non-existent, they say they have it, but what they mean is it's 3 blocks away and costs $33 per day with some other exorbitant cost if you want in/out priveledges. We luckily found a spot on the street, but don't let the lack of parking scare you away from this place. Park anywhere you can find for cheaper than $33 and walk yourself and your bags to this place.

Great Location, Needs Improvement

Location is great, which is what I was going for, however I was very displeased with the customer service staff that was working during my stay. There were fees that were not mentioned in the hotel booking (Amenity Fees per day-which I didn't even use, but still charged for them), parking was over priced and not mentioned in the hotel booking as well ($15 and $25 per day) When I questioned these excess charges when I checked out the staff was rude and didn't want to explain these extra charges.

Never Again

We arrived... we were gonna valet park.... noone to be found... we were told we could park illegal... and hope they wouldn't tow. Went in.... not to friendly.... realized we had more fee's for the hotel... i know they have it posted on the desk... but when we booked... never was an extra fee posted. I decided on this hotel.... so we could have the pool..... didn't stay at our friends hotel because they didn't have a pool... Checked in... and a big sign stating that the pool was closed for a private function til after hours! Our first room... the air did not work.... and hair was all over the bathroom floor and tub.... Called down... struggled to get another room.... because her words... (they are OVER booked) it was cooler... and a bit cleaner... but still run down really bad... that night coming in.. the front desk clerk was nice and stay outside with us until a valet driver came to get our car... cause it would of been towed. I would suggest that before you book... you should see and be told of all the fee's Personally... never will i stay there again. Again... just check it out....

Watch your bill

The hotel added a $25 fee for NOT parking (it would have been $50 if you did park a vehicle) and a $12.75 charge for "service". These charges were not reflected in the listing on Hotels.com. This false advertising prevented me from making a fair decision while comparing other competitors. This dishonesty is enough for me to not choose St Ann Marie Antoinette in the future.