Ramada Fort Lauderdale Airport/Cruise Port

Needs Vast Improvements

Great location to get to and from airport. Shuttle service a big factor when choosing this hotel. Disappointed with the condition of the hotel, very dated and in bad need of updates. Room was clearly 1950's style. Bedding horrible, and blanket felt like cardboard. Would not recommend this hotel.

Outstanding Hotel

Love the hotel. The people who work there are nice. Everything about the hotel is nice. The only thing I dont like is that when you go out Friday or Saturday night and come back late you will not find parking because the people who go to the club parked everywere. and they say there is nothing they can do.

Needs Improvement

In this day most hotels have upgraded their beddings for comfort and relaxation and most have put in flat screen tvs, these were some of the things that i had expected, and the breakfast did not meet my expectation

Musquitos in the Room

room had many musquitos and really small comared to same price paid at quality inn when i stayed last time.. i would not go back to this hotel again.

Needs Improvement

The people that worked at the front desk were very rude and no customer service skills at all. When I called the front desk to ask for towels I was told to come and get them myself. The Tiki Bar was never open and I spent a whole week in the hotel. The A/C didnt work after I called and told them that it wasnt blowing cold air I was never offered a different room nor did they send someone out to fix it. I was very un happy with the stay at this hotel.

Not what I expected for the price

I chose to stay at the Ramada recently so friends could pick me up as they arrived to Fort Lauderdale from the airport. For the price I paid, I expected a room that was a bit more up to date. For example, the room was fitted with a rather old television set and an old air conditioner unit that was loud. I suffer from allergies, and woke up a couple of times sneezing and coughing because the air conditioning vents had not been cleaned out in a while. While the breakfast was good, the furniture and decor in the restaurant were straight from the eighties. Not that I'm an interior design expert, but I had anticipated something a bit nicer. On the up side, there is a rather nice free shuttle to and from the airport. The free breakfast was filling and exceeded my expectations. I decided to eat lunch at the hotel restaurant. There was only one waitress and she was helpful, kind, and rather upbeat considering she was working by herself while waiting on ten or more customers. I gave her a nice tip. . .she deserved it.

Easy airport access

Decent hotel with nice surroundings around the pool. The surrounding neighborhood is a bit lame, but overall worth the stay especially if you need to be near the airport.

Great if airport convenience is a necessity

Close to the airport and clean. They offer free shuttle service to the airport and also have a free breakfast buffet (although it starts at 6am and we had to take the shuttle that left right before it opened so we never actually saw it)They really did a lot to the center courtyard to try and make you feel like you weren't shoved right in the middle of a heavy traffic area and it actually worked. Our room was on the interior and we forgot were we were, in a good way.

cruise pick up service

We added a pick up from the ship to the airport after the cruise which we were not at all happy with. We had to waitfor over an hour for the pick up out in the parking lot although we called 4 x for the pick up

Great Place to Visit

The place was a complete suprise from the courteous staff down to the overall maintence of the hotel. For the money it was well worth it. The hotel is in the middle of everything you can imagine beach, downtown ft. lauderdale -- las olas -- a quick drive to sawgrass mill mall.. Very very worht it.

Adequate

Pros-I really liked the fact that the hotel offered a free hot breakfast buffet! That was the highlight of my stay. The pool was right outside my room door! Cons- I called for housekeeping to bring more towels, etc twice and no one ever showed up. They dont put enough towels in the room only 2 at a time. The pool should be cleaned at least twice a day because its small and alot of people swim in it. Front desk staff could be a little nicer. Overall I had a good stay, it was relaxing.

Good place for college breakers

Not far from the beach and inexpensive, also has door to the outside.

Service leaves something to be desired

I took a cruise last week and the hotel seemed like a gift sent from heaven with free service to and from the airport and cruiseport, however, the experience was very different than I expected. Three couples including myself and husband (we were all meeting there for the cruise) had a terrible experience with the customer service and the long waits. When I called them from the airport to pick us up they said they would be there in 45 min (Also the woman on the phone with me was rude and short with me)! I called my sister who had already arrived to find that they told her 30 min and she waited almost an hour, the other couple waited almost an hour before they gave up and took a taxi. We took a taxi as well and when we got there the place was overrun, I think they take on a little too much in order to deliever good service. The dining room staff was amazing both during dinner and in the morning for breakfast. But the bartender was terribly rude and mean with customers, he about had a little old woman in tears because she asked him for change. The morning of our departure was a little more orderly than the night before, but all in all, I want to warn you that the convenience they offer you may not be worth the stress, irratation and bad customer service you may encounter.

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