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Hotel ZaZa, Houston, TX

Hotel ZaZa

Star rating: 4.0 of 5
5701 Main St
Houston, TX, 77005
866-539-0036
Average Rating
4.5
Recommend
90%
318 Guest Reviews

from $189.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Hotel ZaZa:

  • 91% Recommend
  • 4.6 Average Rating
  • 91 Guest Reviews
Hotel Service
4.6
Hotel Condition
4.8
Room Comfort
4.7
Room Cleanliness
4.8

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All Trip Types
(318 ratings)
Average Rating 4.5 of 5
Business
(126 ratings)
Average Rating 4.4 of 5
Romance
(69 ratings)
Average Rating 4.5 of 5
Family
(6 ratings)
Average Rating 4.5 of 5
With Friends
(26 ratings)
Average Rating 4.5 of 5
All Others
(91 ratings)
Average Rating 4.6 of 5

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Trip Type: Overnight Stay Review 1 of 92
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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A Jewel in the Museum District of Houston

Let me start by saying that I have had the pleasure of travelling a lot, and staying in many nice places. This hotel is fantastic. Tasteful decorations, incredible photographic art, quiet room, exceptionally friendly and helpful staff. The on site restaurant is tops, with a creative menu and very knowledgeable wine steward. I will be back.

 
Trip Type: Not Provided Review 2 of 92
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Exceptional-

"New favorite place to stay in Texas"

 

Not Recommended

Trip Type: Not Provided Review 3 of 92
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Great hotel but by no means worth the cost

Great location, beautifully appointed but not worth the outrageous rate. The Sheraton or the Marriot are just as beautiful and not nearly as expensive. Save your money and spring for one of those.

 
Trip Type: Not Provided Review 4 of 92
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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My new hotel in Houston

This is an incredible boutique hotel. I reserved a Fantastico suite. Unlike many hotels, the pictures online are exactly what you get. Loved everything from the hotel decor to the beautiful, spacious room and fabulous service. Will absolutely be back when in the area.

 
Trip Type: Special Event Review 5 of 92
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 6 of 92
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding hotel with a staff that cares and gives personal attention to the needs of its guests. Exceptional rooms for the money.

My daughter and I travel to Houston 1-2 times per month for her medical treatments at MD Anderson Cancer Center. Staying at Hotel Za Za transforms an otherwise difficult and dismal existence into one of respite and delight. The ambiance of the hotel, attention to detail and the personal commitment of all of the staff to their guests have earned our loyalty. Hotel Za Za is truly " a cut above the rest."

 

Not Recommended

Trip Type: Special Event Review 7 of 92
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Noisy.....

We had a room with a great view overlooking the neighboring park. Too bad it also overlooked the pool. Pool parties going on all the time made the room very noisy.

 
Trip Type: Special Event Review 8 of 92
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Rest and Recreation Review 9 of 92
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 10 of 92
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Special Event Review 11 of 92
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Valet only parking

My only complaint is the parking. No parking. Valet only. So, you have to wait in line which took as much as 10-15 minutes during peak hours. Valets were very nice, but still not convenient. So, if you want to run out someplace for 15 or 30 minutes, it is very inconvenient and irritating.

 
Trip Type: Special Event Review 12 of 92
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Loved ZaZa

This is a great example of how a hotel should be run. Fantastic service from the moment I pulled up to the front door. Stayed in a Fantastico Suite -- which was absolutely beautiful. The pool scene was hopping! Parking seemed pretty overpriced...and the advertised 'blackout curtains' didn't really do the job. Those are the only negatives I can come up with. I will certainly return!

 
Trip Type: Not Provided Review 13 of 92
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Great location for museum vaction!

Have stayed at the Hotel ZaZa on several occasions. This time, I found my room smaller and perhaps, a bit musty...some remnants of refurbishing an old, old hotel. The neighborhood is great and very convenient for museum activities; even a 10 minute drive from the Galleria. However, valet parking is a pain...is expensive...and I dearly missed the convenience of going to my car whenever I chose to. In addition, the valet experience at this venue is a bit overwheming when hords of attendants decend upon you as you break! Felt rushed rather than pampered! Also would appreciate some lower prices on menu...hotel is not in the restaurant zone unless you are a walker.

 
Trip Type: Special Event Review 14 of 92
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Classy Hotel

A wonderful experience, superb service, unique decorating. This visit was our 4th visit. We love to stay there.

 
Trip Type: Special Event Review 15 of 92
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Nice, modern hotel with unusual ambiance

major "crowd scene" at pool, not great for kids. Nephews said " These people lopok like movie stars" and they were right

 
 
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