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Crystal Inn Hotel & Suites Salt Lake City, Salt Lake City, UT

Crystal Inn Hotel & Suites Salt Lake City

Star rating: 2.5 of 5
230 W 500 S
Salt Lake City, UT, 84101
866-539-0036
Average Rating
4.4
Recommend
93%
125 Guest Reviews

from $119.00

Lowest avg. nightly rate

This rate first available on Friday, Nov 27

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Review Details for Crystal Inn Hotel & Suites Salt Lake City:

  • 85% Recommend
  • 4.1 Average Rating
  • 34 Guest Reviews
Hotel Service
4.3
Hotel Condition
3.8
Room Comfort
4.3
Room Cleanliness
4.4

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All Trip Types
(125 ratings)
Average Rating 4.4 of 5
Business
(34 ratings)
Average Rating 4.1 of 5
Romance
(5 ratings)
Average Rating 4.6 of 5
Family
(23 ratings)
Average Rating 4.6 of 5
With Friends
(11 ratings)
Average Rating 4.5 of 5
All Others
(52 ratings)
Average Rating 4.4 of 5

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Trip Type: Business Review 1 of 35
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 2 of 35
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
2.0
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mediocre but adequate

Breakfasts were decent but the place is run down for the most part. Nice to have WiFi but they should also provide a wired option for business travelers who need reliable internet connection. The "gym" is tiny with one treadmill, an elliptical runner, and one weights machine that you are supposed to modify like a home gym. I guess you get what you pay for, but for an extra $30/nt, go to the Hilton and you won't pull off the bed cover from the bed because it looks totally suspect...

 
Trip Type: Business Review 3 of 35
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Room for the money

This hotel had great customer service, the hot breakfast was terrific and loved how they changed it each day, the free WIFI and airport shuttles added to the value of this hotel. I will stay here each time I visit SLC if the pricing stays close to what I paid this time. Thank you Crystal Inn!

 
Trip Type: Business Review 4 of 35
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 5 of 35
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great for the money.

Clean rooms, nice staff, Free airport shuttle, and great for the price. No bar or restaurant on site, but free warm breakfast everyday.

 
Trip Type: Business Review 6 of 35
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
4.0
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good value no privacy

clean, jetted tub works good, fridge, micro. would stay again. Only complaint is the door to our room had too much space around it to the point you could see right into the room from the bottom of the door jam to about 2 to 3 feet up the door jam, all the rooms seamed to have this problem. Result no privacy and noise from hallway. We put the ironing board against the door to block people from seeing in, and a towel along the bottom.

 
Trip Type: Business Review 7 of 35
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Business Review 8 of 35
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Business Review 9 of 35
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
5.0
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Good hotel but a tad pricey

I thought it was a bit pricey for what you get but the staff was friendly. The room was much bigger than expected and all the usual amenities were available. This hotel was a good place to stay but nothing spectacular. It is right next to a McDonalds (as in 100 feet) so that is really convenient. I would stay there again if they came down on their rates.

 
Trip Type: Business Review 10 of 35
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 
Trip Type: Business Review 11 of 35
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Business Review 12 of 35
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 13 of 35
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Business Review 14 of 35
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 15 of 35
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
 
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