Sofitel London St James

Absolutely incredible.

Best service ever - hands down. Terrific location in the middle of everything. Gorgeous hotel. I can't say enough great things about this gem. And while I've experience terrific service at other hotels in the past, nothing rivals the service of the Sofitel St James. As an example, my wife and I went to a Mozart symphony one evening, and happened to leave a symphony flyer on the bed as we left. When we came back later that evening our room had been turned down (I believe for the second time that day) and the television was turned on to a Mozart music channel. This was this first time we returned to have our TV on, so it was obviously an incredible attention to detail by the hotel staff, and not a happy coincidence. Could not have been happier with this hotel.

Excellent Stay

We spent 3 nights at the Sofitel and they were great. The staff was friendly and helpful with directions, recommendations, etc. The food was good the one evening we ate in the bar. The location was fantastic. Walking distance to quite a bit.

Great location, worth the money

Sofitel was a great hotel for us, because we were only in London for 4 days and we wanted to be close to everything. It is down the street from the Tube, Trafalgar Square, Theater District and the Thames. The price, service and quality were consistent with a 5-star hotel. We would not hesitate to recommend it to someone looking for luxurious digs in the middle of London.

What a treat!

We cannot rave enough about our stay at the Sofitel St. James. The service was outstanding - 5 star all the way around. Friendly and helpful staff throughout the hotel - reception, bellman, housekeeping - and the concierge was invaluable with dining recommendations. The room was fashionably modern with all the amenities. Small spaces (in keeping with other European hotel stays), but efficiently designed to accommodate our belongings without being too cramped. You cannot beat the location. The hotel is steps from St. James Park (we highly recommend taking time for a picnic there), Trafalgar Square and Piccadilly. We would absolutely return to the Sofitel St. James on our next trip to London!

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