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Sofitel London St James, London,

Sofitel London St James

Star rating: 5.0 of 5
6 Waterloo Place
London, SW1Y 4AN, GB
866-539-0036
Average Rating
4.8
Recommend
94%
32 Guest Reviews

from $353.00

Lowest avg. nightly rate

This rate first available on Thursday, Dec 17

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Review Details for Sofitel London St James:

  • 91% Recommend
  • 4.7 Average Rating
  • 11 Guest Reviews
Hotel Service
4.7
Hotel Condition
4.7
Room Comfort
4.6
Room Cleanliness
4.7

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All Trip Types
(32 ratings)
Average Rating 4.8 of 5
Business
(6 ratings)
Average Rating 4.5 of 5
Romance
(7 ratings)
Average Rating 5.0 of 5
Family
(5 ratings)
Average Rating 5.0 of 5
With Friends
(3 ratings)
Average Rating 4.7 of 5
All Others
(11 ratings)
Average Rating 4.7 of 5

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Trip Type: Not Provided Review 1 of 11
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Very good service, excellent location

Just returned from a four night stay in the Sofitel St. James. Overall the level of service was very good. The staff was attentitive, kind, and helpful. The location is superb and within easy walking distance of Buckingham Palace, the surrounding parks, Trafalgar Square, The National Gallery, China Town, The West End, and the shopping along Regent and Oxford Streets. Piccadilly Circus tube station is a two minute walk from the hotel. One cautionary note. My brother was given a room across the hall from a room with several rotating body guards who constantly had their door open and glared at us every time we visited him. They had a chair stationed sideways in the entry of their room where they could straddle it and look down the hallway. The front desk thought we should be happy to have body guards around us. I am not sure if I would want to be in proximity of a person who need that much protection.

 

Not Recommended

Trip Type: Rest and Recreation Review 2 of 11
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 3 of 11
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Comfortable But a Bit Pricey

The room we stayed in was overpriced for the decor displayed. Other than that, the bed was extremely comfortable, the bathroom was spacious, waterflow was very good for the shower...and important for female travelers: the hairdryer worked great!

 
Trip Type: Special Event Review 4 of 11
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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No (0)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 5 of 11
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
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Great Hotel Location

This hotel was perfectly situated in London to access all of the sites and shopping. The tube was just a few blocks a way as well. Service was impeccable and we even checked in by 10 AM! The price is expensive (especially for Americans with the exchange). If you don't mind paying a little extra, I would definitely recommend the Sofitel. Our room was very comfortable and large for European standards.

 
Trip Type: Overnight Stay Review 6 of 11
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Sofitel St. James ..superb

Great property with super location. European staff excels in delivering superior service. Room (deluxe queen) smallish but very well appointed comfortable.

 
Trip Type: Not Provided Review 7 of 11
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 8 of 11
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Excellent hotel in a PERFECT location

Great "walk to" location, also very convenient to Underground (Picadilly Circus)and Trafalgar Square. Hotel service is superb, they are happy to take care of anything for you. Huge displays of fresh flowers scent the lobby. Wonderful parlor for taking tea, having a drink, or reading the papers. Live Harp and Piano players in afternoon. Rooms are very quiet; staff are attentive but discrete.

 
Trip Type: Overnight Stay Review 9 of 11
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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great at any price.

lovely room and wonderful service. Enjoy tea in the parlor.

 
Trip Type: Not Provided Review 10 of 11
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Rest and Recreation Review 11 of 11
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (5)
No (0)
Good, hotel worth your money

We stayed in other hotels in London (including the Ritz) and we always felt we were overpaying for tiny rundown rooms.("English charm") Sofitel St. James had tight rooms, but it was resonably priced (compared to other London hotels), modern, clean, and well worth the money. We sould stay there again.

 
 
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