Pan Pacific Vancouver

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No electric No sleep No satisfaction

Shortly after checking in my wife became increasingly ill so we tried to talk to the hotel to cancel the next night and did not find any cooperation. The next afternoon we received a letter informing us that the hotel’s electric would be shut down at midnight and be off till around five am. We call down immediately and said we would like to change hotels because we could not take a chance since we needed to be up and getting ready at 5am. Again there response was to bring us glow sticks and a flash light. That night was terrible. At midnight we woke up and then at 2am when electric came back on and again at 3 and 3:17 and stayed awake the rest of the night. After informing the hotel we found no satisfaction.

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Classy Hotel

The hotel has a breath-taking view of the mountains, hills and the harbour. Very romantic and relaxing. The rooms were clean. The staff at the reception desk were very friendly and helpful. I would definitely recommend it to friends and family.

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Even with the discount Hotel seemed overpriced

Ok, We got a great price from Hotels.com... it really felt like the Pan Pacific knew we got a great price and gave us a room accordingly... with a commanding view of the city's Rail Road hub station. (yuck!) I mean, it's a nice hotel, but very very expensive for what you got. The rooms were small and the service was... just o.k. Oh, did I mention, they were also doing construction near our room, so we got to hear that during our vacation?!

Great Location

Our experience was somewhat mixed. The hotel's location was great and we had a very nice view and comfortable beds. No balcony. The only problems we had were the size of the room, little small, not enough power outlets, unlike some other hotels, no microwave or small kitchenette, calling for any service for the room took too long. Children were not suppose to stay in the pool/spa area after 10.00 but no one was monitoring them and we had to call to get someone to come and ask them it was time to go. The front desk's service was excellent and they did their best to make sure our needs are meet. I would probably not stay here again since it was too expensive. The parking by itself was $30.00 per day.

Easy for Cruise convenience

Great hotel service was friendly and helpful, room was nice with comfy beds.

Great view of the habour.

Vancouver is a lovely city and the Pan Pacific location on the harbour allows for a panaromic

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