Pan Pacific Vancouver

Outstanding Hotel

Five Star hotel & great location.

Outstanding hotel

The hotel was very convenient to downtown and the cruise port. We were surprised at checkin that our room had been upgraded. Very nice, comfortable room. We would stay here in the future.

Beautiful views

We had a great view of the harbor from our room, watching the sea planes take off and land was great.

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Spacious rooms

The Pan Pacific Vancouver is an amazing hotel. We stay there whenever in that city. The rooms are large, beautiful and exceptionally well appointed. My only negative is that a hotel of this caliber and at this price point should have free computer access, not charge $14.95 daily.

Outstanding Hotel

The Pan Pacific Hotel was beyond our expectation. We stayed one night on each end of a cruise. The service by the bell-hop was wonderful. Not only did he deliver our bags to our room, but he also took our bags to the cruise terminal. The check-in staff were extremely helpful by allowing us to keep our bags secured until our room was ready. We went out for a walking tour of Vancouver. The receptionist called us on our cell phone to tell us that our room was ready. I would highly recommend this hotel. You will not be disapppointed.

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Check your facts

We were told by our Cruise provider that this hotel, next to the peir, would make boarding our cruise ship quite easy. Since my husband has a heart condition that sounded perfect. Except it was the wrong pier! We needed a taxi and waiting in a long line (with the meter running) just to get our luggage to the pier. But if we had to make a mistake, it was a "wonderful mistake" with 2 1/2 days in a most lovely hotel with a great location in Vancouver. But just be sure to check your pier before booking!

Excellent value

Great stay, warm staff and great price for terrific views of the city and great location to most activities.

Verify rates for upgrades

Hotel offered upgrade a nominal per night increase. Suite was wonderful, given construction activity and lack of spa and other deficiencies it was not unreasonable to get the upgraded room at the price mentioned. Three people heard the same thing person checking us in. At check out the story changed to added per night above our rate. They fooled me once, shame on them. Hope you do not fall in the same trap. Do not take an upgrade without a complete statement of the cost including the Hotel.com charge. The hotel manager indicated the website states the construction, Hotel.com does not. So visit the actual hotels website to verify the prices.

Very satisfied

very comfortable, very nice - as expected. Would stay again at the right price.

Outstanding hotel

Nice location with good view and good price. Very friendly hotel staff except not very cooperative or rather rude concierage. I will definitly recommend this hotel and would like to stay again.

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