Doral Desert Princess Resort

Working in the Travel and Leisure Industry

I am always personally scouting for great locations to book for my clients for their vacation and or corporate needs. This hotel though looks great on the website was way way way below my standards and expectations. The staff is curt, inexperienced and not properly trained in the hotel industry, has extremely limited knowledge of the town, and are not assisting in the economic stimulus of Palm Springs in the very least. The conditions of the hotel: Front Desk - upon check in the staff at the front desk was curt and had no clue as to how to deal with an avid travel. Room - clean and small and the air conditioning and heat was never consistant. Room Service - the food was cold, very late and the order was wrong. The Pool - there was no one from the hotel to open the umbrellas or open bar area or to assist the guests in any way. There really is no excuse for this type of service any time of the year. Very poor rating for this hotel.

Guest did not leave a comment.

Pretty good, except for one guy......

This hotel was actually not that bad. If not for one employee who was somewhat rude and confrontive, I would have rated the service much higher. The other employees seemed very helpful and courteous. Hopefully, the management is keeping an eye on stuff like this because its really not a bad hotel otherwise. I may give them another try in the future, but not right now.

Fabulous View

Overall, the hotel was outstanding for the price. I had some trouble with the phone working but they did respond quickly. Too bad, but I ended up with three different phones and finally the third one worked but only part of the time. The valet....Micky.....was outstanding and very attentive. She is a huge plus to the property.

Guest did not leave a comment.

Room Size

The rooms are very small.

Good Value

There was a lack of convient dining at the hotel.

Doral Desert Princess Hotel

Good location, great little hotel, room are quite basic but good for price. In off-season (winter) you could get away with a prolonged stay quite cheaply if you book one night and extend your stay by day, as there are many free rooms.

Guest did not leave a comment.

Beautiful resort

Exceeded our expectations. Just wished we could have stayed longer.

A great hotel

It is a great hotel, close to the airport and very friendly staff. I stayed 1 night and couldn't fault the room. It was clean and well kept. It is a big hotel and when I stayed it was full booked so it was a bit noisey but was quiet at night when it counts. I would stay there again for a short stay.

Great deal!!!

Golf course was excellent and a great deal. The room was fantastic. The service was excellent. I have stayed at several hotels in Palm Springs, and I would return here in a heartbeat!!

needs immprovement

generally, the property is very nice, with great vistas of the mountains and a great golf course at the door. Bedding in the room was worn and should have been replaced some time ago.

Guest did not leave a comment.