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Sheraton Dallas Hotel, Dallas, TX

Sheraton Dallas Hotel

Star rating: 4.0 of 5
400 Olive St
Dallas, TX, 75201
866-539-0036
Average Rating
4.0
Recommend
79%
235 Guest Reviews

from $119.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Sheraton Dallas Hotel:

  • 67% Recommend
  • 3.8 Average Rating
  • 12 Guest Reviews
Hotel Service
3.6
Hotel Condition
3.8
Room Comfort
3.4
Room Cleanliness
3.8

Nothing is more important than the opinions of our guests.

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All Trip Types
(235 ratings)
Average Rating 4.0 of 5
Business
(53 ratings)
Average Rating 4.0 of 5
Romance
(23 ratings)
Average Rating 4.2 of 5
Family
(12 ratings)
Average Rating 3.8 of 5
With Friends
(38 ratings)
Average Rating 4.2 of 5
All Others
(109 ratings)
Average Rating 3.8 of 5

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Trip Type: Family Review 1 of 12
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Oustanding Hotel

The location was great. The staff was attentive and the room was fabulous. I will definitely visit again. We loved it so much we extended our stay another night while away. However, beware of the $15/night parking fee ($27 for valet).

 
Trip Type: Family Review 2 of 12
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Great Hotel, lousy bedding

Nice hotel, friendly and helpful staff. Only complaint is the bedding. The pillows were great, but the sheets had some black marks on them and were stiff/low quality. The comforter made a crinkling sound whenever anyone moved. Also our neighbors in the next room got in at 3am and I could hear way to much of their conversation.

 
Trip Type: Family Review 3 of 12
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Great Hotel for the Money

Great location for Tut exhibit at Dallas Museum of Art.

 
Trip Type: Family Review 4 of 12
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Perfect locations, GREAT VIEW!

We booked this at the last minute and got an incredible deal through hotels.com The staff was very helpful in navigating the downtown area. There are tons of things to do within walking distance. The beds were comfy and the room was clean. I recommend this to everybody!

 
Trip Type: Family Review 5 of 12
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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sheraton

wonderful room, service, even on New Year's Eve! A little difficult to get to due to one way streets.

 

Not Recommended

Trip Type: Family Review 6 of 12
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (0)
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Family Review 7 of 12
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
2.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Family Review 8 of 12
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (0)
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Family Review 9 of 12
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
2.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Family Review 10 of 12
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Tuff to get in and out of.

Hotel was nice. AC did not work very well, maintence did come out to check, it took a long time to cool off. It was an inconvience to get to the parking lot. Other than that it was preety nice. Oh one more thing-not too much happening in Down-town Dallas on the weekend.

 
Trip Type: Family Review 11 of 12
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Stay

The room was fresh and clean...made you feel good when you entered. The one thing that could be improved is the shower...it could use a much stronger flow of water. I also felt the lobby was often too cold. We found the bellman to be very friendly and he took time to point out all the amenities of the room. Our experience with room service was very nice, delivered quickly and hot by a very nice staff member. The hotel was conveniently located to museums and the DART mass transit train. We would stay there again and I would highly recommend this hotel.

 
Trip Type: Family Review 12 of 12
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Stay

Hotel staff was wonderful.

 
 
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