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Sheraton Dallas Hotel, Dallas, TX

Sheraton Dallas Hotel

Star rating: 4.0 of 5
400 Olive St
Dallas, TX, 75201
866-539-0036
Average Rating
4.0
Recommend
79%
235 Guest Reviews

from $119.00

Lowest avg. nightly rate

This rate first available on Friday, Nov 27

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Review Details for Sheraton Dallas Hotel:

  • 74% Recommend
  • 4.0 Average Rating
  • 53 Guest Reviews
Hotel Service
4.1
Hotel Condition
3.9
Room Comfort
4.1
Room Cleanliness
4.3

Nothing is more important than the opinions of our guests.

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Average Rating by Reason for Trip:

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All Trip Types
(235 ratings)
Average Rating 4.0 of 5
Business
(53 ratings)
Average Rating 4.0 of 5
Romance
(23 ratings)
Average Rating 4.2 of 5
Family
(12 ratings)
Average Rating 3.8 of 5
With Friends
(38 ratings)
Average Rating 4.2 of 5
All Others
(109 ratings)
Average Rating 3.8 of 5

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Not Recommended

Trip Type: Business Review 1 of 56
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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No (0)
Good rooms bad food

The rooms are comfortable, modern and roomy. all the accomodation is what you want. I just prefer boutique hotels. This place is huge. The restaurant is really lacking in any imagination or even honesty in the menu. Stay here if you want, don't eat here!

 
Trip Type: Business Review 2 of 56
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Great overall experience

This hotel surpassed my expectations. From great food in the sports bar to a very nice and courteous staff, I had a great stay. Having an HD tv in the room wasnt too bad either.

 
Trip Type: Business Review 3 of 56
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 4 of 56
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 5 of 56
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Good

Good service, clean, nice all that. Every thing you could possibly want or use costs and they don't mind running up the bill for it either! Parking, internet, food is expensive, take lots of small bills they expect tips for everything under the sun!

 
Trip Type: Business Review 6 of 56
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Outstanding hotel

I had the option for a very good price and I think it was more than worth it..! it sits on downtown Dallas, you can get there from the airport and back on a share ride for US$30, it is on walking distance or cheap taxi fare from the most important Dallas hotspots and landmarks. This was a romantic getaway and we both enjoyed it to the fullest, I'll do it again..!

 
Trip Type: Business Review 7 of 56
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)
sheraton value

solid overall experience

 
Trip Type: Business Review 8 of 56
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 9 of 56
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Worth the Stay

The staff and room at hotol sheration dallas hotel was great.

Hotel Response

We are happy you were pleased with your stay at the hotel. The management and staff is excited about providing the best service possible to all of our guests, and are happy to hear that you enjoyed your stay. Please think of us for your next trip to Dallas.

 
Trip Type: Business Review 10 of 56
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 11 of 56
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (5)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 12 of 56
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (3)
NOT WHAT I WAS EXPECTING

We did get a good price for our room but will stay some where else next trip. The hotel is under remodeling so there were times the front entrance was blocked. The hotel is extremely large and so we spent alot of time walking around looking for things. They did have us checked in the wrong room at first but quickly got that corrected. We were also expecting a smoking room seen how thats what we reserved and then found out upon arival that its a smoke free hotel. not very happy about having to go down 26 floors to have a smoke!!!! The elevators weren't working right!!! And there were several school groups there and the staff allowed them to run around the hotel screaming, jumping around, and playing around in the elevators. The indoor swimming pool was also extremly dirty with some kind of mold around the edge of it!!!! The rooms itself is nice if you just need somewhere to sleep....if I went again I would just stay in the room!!!!!

 
Trip Type: Business Review 13 of 56
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Great Room for Money!!!

Room was great! Soft beds, clean and newly remodeled. The water pressure in shower could have been a little better. Staff was very helpful in getting around town. Beware though the Hotel is HUGE and the walk through the skywalk from the parking garage can be confusing. If you get a chance check out the KING TUT exhibt wroth the short walk and the money!!

 
Trip Type: Business Review 14 of 56
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 15 of 56
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
 
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