Hotel Valencia Santana Row

Local Vacation

We stayed at the Hotel Valencia on a whim. We had a great time. The hotel staff is very professional. The location of the hotel is ideal, shopping, great restaurants, night life. We very much enjoyed ourselves and would do it again in a heartbeat.

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if you want to sleep get an inside room, balcony outside rooms are nosiy at night

room was great, modern, new and clean, balcony was nice to look on to the street, but it was loud at 2AM, so if you want to sleep get an inside room

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An amazing evening at the Valencia.

My wife and I spent one night at the Valencia for our anniversary. While checking in, they asked if there was any special reason for us staying with them. I told the gentleman it was our wedding anniversary and he congratulated us. After a couple of quick keystrokes he informed me that he had upgraded us to a Deluxe King room with a balcony overlooking Santana Row, at no extra charge. We took our bags up to the room and went out for dinner. Upon returning to the room, we found two chocolate covered strawberries and a bottle of champagne waiting for us. It was another magnificent surprise that helped make it the perfect evening. The Valencia is a great spot for a quick weekend getaway for adults. We were thrilled with the way we were treated and will definitely stay here again when we have the opportunity.

Outstanding Hotel

Amazing hotel, great location, courteous staff.....can't say enough great things!

Best Hotel in San jose

One of the best hotel stays ever in the CA. The free amenities like WIFI, 24 hours gym, breakfast brunch(although I didn't have any) were excellent for the price of the hotel. VBar in the hotel was a little up-tight though, the patio was quite spacious for people to stand and have sip of their cocktail. The staff at the reception were very friendly and accomodating, they even took the effort of sending our cell phone to the room, when I forgot it in the car when leaving it for valet. But they charged me $28 for valet, I thought it was for free, given the fact the hotel was located right in the middle of an upscale mall with lots and lots of parking spaces. I didnt use the valet the second night, parked the car one block away in the mall parking lot. Nice business center with a choice of mac or windows, how convenient. I used the g5 mac for online check-in. Very clean hotel, the best bed linens, bathrooms were bright and hi-tec, I like the oriental theme of wood in all furniture. The TV remote was lame, 42 in lcd. Although I didnt find a chest to unpack my clothes, that was disappointing. Overall I would give it 4.5 stars out of 5.

Poor Layout

There are two sets of elevators, one that goes to the lobby and the other that go to the rooms. The room is not easily accessible. The room echoes quite a bit and the noise from the night clubs kept me awake and as soon as I fell asleep the fire alarm went off.

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Spectacular

This is a simply terrific hotel. Unique decor, extremely gracious staff, beautiful rooms. Unlike anything in the area. Great surrounding nightlife as well. A wonderful, romantic getaway spot, yet located in an unusual and unexpected place.

Pricey but convenient & comfy

I took a weekend getaway with my sweetie and this hotel is totally great for a romantic weekend. It's in the middle of a sort of outdoor upper class stripmall replete with a younger crowd but still quiet and convenient to fun restaurants. Definitely not a place to take little kids; there's a club in part of the hotel (you can't hear it from your room) and groups stay there instead of driving home. Total love nest, and I would recommend it to anyone seeking that kind of adventure.

Beautiful Hotel

We waited 4 hours to check in because the room was not ready. However, the hotel made up for this by serving us free drinks and food while we waited, then ended up not charging us for the room. They also sent wine and chocolate strawberries to our room. Even though we were disappointed for the long wait, they treated us well. The hotel was beautiful.