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Hotel Valencia Santana Row, San Jose, CA

Hotel Valencia Santana Row

Star rating: 4.0 of 5
355 Santana Row
San Jose, CA, 95128
866-539-0036
Average Rating
4.7
Recommend
96%
51 Guest Reviews

from $199.00

Lowest avg. nightly rate

This rate first available on Friday, Nov 27

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Review Details for Hotel Valencia Santana Row:

  • 94% Recommend
  • 4.5 Average Rating
  • 18 Guest Reviews
Hotel Service
4.7
Hotel Condition
4.3
Room Comfort
4.6
Room Cleanliness
4.3

Nothing is more important than the opinions of our guests.

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All Trip Types
(51 ratings)
Average Rating 4.7 of 5
Business
(8 ratings)
Average Rating 4.9 of 5
Romance
(18 ratings)
Average Rating 4.8 of 5
Family
(2 ratings)
Average Rating 5.0 of 5
With Friends
(5 ratings)
Average Rating 4.8 of 5
All Others
(18 ratings)
Average Rating 4.5 of 5

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Trip Type: Special Event Review 1 of 18
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 2 of 18
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 3 of 18
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 4 of 18
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Great Location

Hotel Valencia's location alone made this a fun place to stay. The shopping on Santana Row is wonderful, but even if you do not like to shop, there are fun places to sit and watch people.

 
Trip Type: Not Provided Review 5 of 18
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)
overall hotel room good for the money

the location was very convenient,walking distance to shops & restaurants. Breakfast was included and we liked it. the only negative about the room was sink and shower drainage was slow and it needs better maintenace.

 
Trip Type: Special Event Review 6 of 18
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 7 of 18
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)
Good hotel in good location

I liked this hotel. The style is modern with an Asian touch, though the exterior is more Italian. The courtyard was lovely and despite it being very busy, my room was very quiet. My bedroom window overlooked another guest's balcony which was weird but I jsut kept the shutters closed. The only thing I didn't like too much was how dark and cavernous it felt in certain areas (e.g. the hallways to the bedrooms and the Citrus dining room where breakfast was served). The staff were helpful especially the valets.

 
Trip Type: Not Provided Review 8 of 18
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 9 of 18
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Needs improvement

Bathrooms extremely small,but dought you can correct this design flaw.

 
Trip Type: Not Provided Review 10 of 18
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (2)
No (0)
An outstanding Hotel

Our second visit to this hotel confirmed our feelings re the first. All or the staff are friendly, courteous, and efficient. The main eatery in the hotel (Citrus) has fine food and atmosphere and should satisfy all who dine there. The variety of upscale shopping and additional dining choices only steps from the hotel's entrance door are remarkable. You do get what you pay for, and more. My wife and I highly reccommend stay here.

 

Not Recommended

Trip Type: Not Provided Review 11 of 18
Overall Rating
1.0
Hotel Service
5.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (3)

Guest did not leave a comment.

 
Trip Type: Special Event Review 12 of 18
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (2)
No (0)
Great Hotel

This is easily a 4 star facility, from the friendliness of the staff to the clean upscale rooms. The location gives one plenty of options for shopping, restaurants, and nightlife, which makes this an ideal place for a weekend getaway.

 
Trip Type: Special Event Review 13 of 18
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (2)
No (0)
GREAT LOCATION

Exellent location on Santana Row for great shopping, restaurants and entertainment in Santa Clara/San Jose. Great drinks in bar.

 
Trip Type: Not Provided Review 14 of 18
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (2)
No (0)
Location and surrounding shops are great

I was satisfied with the hotel until hotel guest arrived to there room at 2:30 in the morning screaming down the hallways and keeping the noise level to and all time high until 4:00 am. But over all the hotel is nice and there is definately shopping and dining all around you. One inconvience is having to catch two elevators to get to your room.

 
Trip Type: Special Event Review 15 of 18
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Location, hotel service, Break fast included

Outstanding Hotel, Location was perfect.

 
 
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