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Sheraton Clayton Plaza Hotel St. Louis, Saint Louis, MO

Sheraton Clayton Plaza Hotel St. Louis

Star rating: 3.5 of 5
7730 Bonhomme Ave
Saint Louis, MO, 63105
866-539-0036
Average Rating
3.9
Recommend
77%
125 Guest Reviews

from $85.00

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This rate first available on Friday, Dec 18

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Review Details for Sheraton Clayton Plaza Hotel St. Louis:

  • 86% Recommend
  • 4.2 Average Rating
  • 28 Guest Reviews
Hotel Service
4.4
Hotel Condition
4.0
Room Comfort
4.3
Room Cleanliness
4.3

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All Trip Types
(125 ratings)
Average Rating 3.9 of 5
Business
(28 ratings)
Average Rating 4.2 of 5
Romance
(10 ratings)
Average Rating 3.9 of 5
Family
(17 ratings)
Average Rating 3.6 of 5
With Friends
(13 ratings)
Average Rating 3.9 of 5
All Others
(54 ratings)
Average Rating 3.7 of 5

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Trip Type: Business Review 1 of 28
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
4.0
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Small rooms

The rooms were very small. If you are staying for more than a day or two, I would not recommend.

 
Trip Type: Business Review 2 of 28
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Sheraton Clayton Plaza Hotel

Everyone on staff, from the housekeepers to the managers, couldn't have been more helpful or friendly. I enjoyed my stay thoroughly.

 
Trip Type: Business Review 3 of 28
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 4 of 28
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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very well updated

just updated, very well appointed and help was everywhere with great attitude.

 
Trip Type: Business Review 5 of 28
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Consistently quality service

I stay here about once a month or so and have found the service to be very reliable, with friendly and helpful staff.

 
Trip Type: Business Review 6 of 28
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 7 of 28
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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no lock for the bathroom

very pricy. I wish they have lock for the bathroom door. Hotel staff were good.

 
Trip Type: Business Review 8 of 28
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 9 of 28
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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No (0)
Nice Hotel

The hotel was nice-good location in Clayton. Beds were probably recently added-very comfortable.

 
Trip Type: Business Review 10 of 28
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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affordable hotel in good location

Hotel is located in Clayton MO (close to downtown St Louis) which is a business area. Other hotels in the area are pretty pricey (Ritz Carlton). A lot of business meetings are held at the Sheraton.

 
Trip Type: Business Review 11 of 28
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Great hotel - free shuttle!

Free shuttle to/from airport if you call ahead, plus shuttle available until 10PM to various locations in St Louis - depending on availablity (call ahead and double check with guest services, they did forget us one time....). Our room was new everything (smelled new) and with contemporary furnishings, pictures not stock paintings, comfy bed and pillows. As you hear sometimes with hotels and hotels.com, when we arrived they had us down for a Queen instead of the King bed I purposely selected and guaranteed. They insisted we had a queen, and I was about to show them my confirmation paper to assure them I should have a King for the price I was guaranteed, but they went ahead and gave in and made the change without much fuss (just a little attitude). Otherwise, great hotel. Quiet and clean.

 

Not Recommended

Trip Type: Business Review 12 of 28
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Business Review 13 of 28
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Sheraton Clayton

This is a great hotel with a wonderful friendly and helpful staff. The only negative was one very unfriendly and unpleasant front desk clerk who checked me out of the hotel. He was in his late 20's/early 30'S with a clean shaven bald head and glasses. He was likely one of the worst hospitality workers I've ever met. I highly recommend you ask for someone else if this guy is working at the desk.

 
Trip Type: Business Review 14 of 28
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Business Review 15 of 28
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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great transportation

Very nice room,but lights were to bright in the hallway and it show under the door.Save energie and money with motion lights detecteurs. Great bathroom.

 
 
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