The May Fair

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Great concierges, not great maid staff

My room was not ready until 4pm. Several guests experienced this problem. Without any complaining from me, however, the front desk person comp'd me tea and scones in the lounge while I waited. Overall, it ended up OK. The concierges are very nice and very helpful.

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Outstanding Hotel

Not Perfect, but close - we had several fire alarm waking residents early in the morning one day caused by system malfunction, the elevators were slow, and our shower drain was slow to empty but otherwise a great place to stay in a fabulous location. Very traveler friendly with both US & UK electrical plugs in the bathroom and by the desk/table. Good sized room - would recommend asking for a low floor so stairs can be used as the elevators can be slow during busy times. Room was quite spacious by London standards.

Perfect Hotel for the Family

We loved the hotel. The service was great. The location and neighborhood were perfect. We would definitely recommend this hotel to others.

Great Location

Ignore the bad reviews. I consider myself well traveled both domestically in the U.S. and internationally. I have stayed at multiple 5 star hotels and can appreciate a good value. I stayed in a King Deluxe and the room was a great size considering it was in Europe. It would easily be comfortable for two people. My room didn't have the best view, but then why would you go to London to stay in the room??? Great location and many great things are withing walking distance. There's a grocery store across the street, a great little alley behind the hotel with multiple breakfast options, another grocery store 2 blocks away by the Green Park tube underground and both Hyde and St James' park are within walking distance. The rooms were clean, the beds comfortable, and the showers hot. I would recommend this hotel!

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