The May Fair

Noisy, Loud, Boorish guests

It was not the fault of the hotel, but the two nights that I stayed there, there were loud, boorish guest traveling the hallways at all hours of the night. I was awakened several times during both nights with multiple other guest talking, laughing, yelling in the hallways. No respect for other guests. Again, not the hotel's fault but I would rather stay where the other guests are a bit more concerned for their fellow guest. Other than that, the hotel and room was clean and well cared for but I did not feel that the price paid (even with Hotels.com involved) gave that much additional service. My stay was OK but there are certainly better values and better locations to be had for the casual traveler.

Good Value for the Money

Very nice hotel, especially considering the low cost. However, it could use another 3 elevators as there was always a long wait for an elevator. We had a hard time getting staff to answer the phone, and we had just gotten settled into our room with our pajamas on when a fire alarm caused an evacuation down 11 flights of stairs. That could have had something to do with our inability to get staff to answer a phone, but we never found out what the alarm was all about. Maybe it was just one of those things.....

Great hotel.

Loved everything about this hotel except that I had no option for bar soap. Only liquid bathing soap supplied. Left there to stay at the Hilton for a meeting. Paid double the price of Mayfair and got half the service with rude receptionists! Should have stayed at Mayfair the whole time!!

Excellent Hotel

Superb concierge service Front desk staff as well as bellmen so courteous, gracious and accomodating In fact, outstanding service across the board Perfect location Room spotless; nightly turndown service Love the "light" denoting room occupied or service needed Missing touches for such a classy hotel: -chocolate/flower/elegant note with a quotation or even weather report for next day on pillow -room in refrigerator for water -biscuits with the tea/coffee and artificial sweetner missing

Excellent Hotel, Great Location

This was an excellent hotel with great customer service. The room was a great size and it was very clean and had everything we needed throughout our stay. There was a starbucks right around the corner and we could walk to new bond street and to picadilly circus and tons of other nice restaurants in the area. definitely recommend!

Excellent Place

This hotel was in the middle of it all. The staff were wonderful and the bar has a happening night life. The Spa is wonderful, but you need to book in advance in order to assure that they can accomodate you. I would highly recommend this hotel.

Guest did not leave a comment.

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Outstanding Hotel

Great hotel in a great location.

Relax and enjoy

we flew in from the US and were extremely tired after the flight. The hotel room was awesome and the bed is the most comfortable I've ever slept in. the bathroom was large and luxurious. all in all, a great place for a night or two.

Sevice at the May Fair

Some of your reviewers were critical of some of the front desk staff. I found all of them to be extremely polite, friendly and helpful. If someone was disagreeable they seem to be gone!

Amazing Hotel!

We loved the Mayfair! From the moment we walked into the hotel, we were treated extremely well. The location couldn't have been better. It is located around 2 blocks from the nearest tube station. Which was a breeze and direct shot coming from the Heathrow airport. The room looked exactly as it did on the hotels.com website. Which doesn't always happen with other websites. The service and food at the restaurant were great. We would definitely stay again.

Guest did not leave a comment.

Quiet Affordable Upscale Hotel

Just a little bit off the main path (was confusing to find), but a well-maintained property with very comfortable rooms. The bathtubs were great for relaxing.