The May Fair

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I could not believe how rudely I was treated

I really don't even know what to say. As the cab that had been hailed for me was no more than 5 feet away a bellman leapt in front of me and put someone else's bags in the taxi. He didn't even provide an explanation until confronted. Then he made up a lie about this taxi accepting credit cards, which was nonsense as the next one did as well (i paid with credit card and still have the receipt). When I emailed the manager upon my return, he bought the bellman's story, and ended the email with we look forward to seeing you again.... THERE ARE LOTS OF GOOD HOTELS IN LONDON...AVOID THIS ONE AT ALL COSTS!!!!

good, not great

Nice hotel in a good spot but the neighborhood has gotten very very loud and the hotel has a lot of functions all the time in the lobby and the party rooms which makes the place a real zoo most of the time. When you're in your room it's okay, but the time getting to your room and waiting for the elevator is not all that pleasant. It's a good hotel but not a great one my any stretch..

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Outstanding Hotel

Room was wonderfully cushy and modern. Bed was very comfortable and after a grueling week of travel, that was more than welcome & important! Restaurant downstairs was excellent for dinner, but service for breakfast was slow. Other than that, all was wonderful.

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Great place to stay!

We had not expected much on the basis of previous reviews and recommendations. But we were pleasantly surprised at the quality and service. The staff was very helpful and particularly, the concierge gave prompt and helpful information. We would certainly recommend this hotel to other visitors to London.

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