Best Western Dallas Hotel and Conference Center

Great room for the money

The room was clean, the bed comfortable, and the hotel staff was warm and friendly. I was amazed at the value for the money.

Great hotel for the money

Great hotel but their internet service is very slow.

Great for the money

I stayed there with my boyfriend, I really thought it was better than I expected. And concidering how nice the room was, I got a really great deal reserving it on Hotels.com. It was right next to the highway which made it easy to go anywhere. My only suggestion is to bring your own drinks (1.50 in the vending machines there) because you have a mini fridge and a microwave. This hotel is in a nice area, but very close to a not so nice area. We didn't have any problems though during our stay. Also there is a McDonalds right next door to it and a Jack in the Box across the street with in walking distance.

Great room for the money

We stayed there one night at the begining of our trip and liked it, but we stayed there coming back at the ended of the trip the room was not as good. It needed some work on it. And the hotel swimming pool was closed for repair.

Nightmare Hotel Stay

There was a major water leak in the elevator shaft the whole time we were there. The elevators smelled horribly of mold. The sheets were dirty and gross. The wi-fi did not work, even after requesting a cord from the front desk.

Good deal, small room, better than expected neighborhood

I was very happy with the rate, and because it was so cheap I was concerned with how it would go, particularly the neighborhood. In the end the area was fine, much better than expected. My only complaint is that the room was tiny. It had a king bed, and we needed the roll-away, so once the luggage cart was in, there was no room to move the luggage to! We managed though since the room was just for sleeping. Good amenities though with a refrigerator and microwave in the room, the staff was excellent, and the free breakfast was quality.

Needs Improvement

We were a little disappointed in this hotel. Our room had dirty underware in it when we arrived, and the maid would not dispose of it, so we had to. Our refrigerator didn't work, and was leaking water when we arrived. They didn't come fix it until the next day. The remote didn't work, but they replaced it immediately. I felt like I was constantly calling the front desk because something was broken or wasn't given to us after the room was cleaned(wash cloths and towels). On the up side, it was a good rate and the bed was comfortable. The hotel was easy to find. However, we will not stay here again.

good hotel

stayed for quick get away weekend w/ my wife and four year old son..loved the free breakfast..hotel staff was great..would stay here again..got a great price on hotels.com

good for the money

The rooms are quite small if you get one with two doubles. The bathroom is very small as well. It was nicely remodeled though and clean. For the price it was great. If you are planning on spending much time in the room though you might be better off to find one a little larger.

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the price is very resonable

the price is very resonable.

Guest did not leave a comment.

Great hotel...not so great experience.

Hotel itself is very nice, better than expected. Rooms somewhat small, but very comfortable. The staff I dealt with were very helpful. Breakfast was quite good. Great experience until someone vandalized my vehicle in the hotel parking lot. Staff once again helpful, but the damage was done and our vacation was ruined before it had a chance to begin. Maybe security should make themselves more visible.

Great room for the money

The room was clean and it was at a great price.