If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Empire Landmark Hotel And Conference Center, Vancouver, BC

Empire Landmark Hotel And Conference Center

Star rating: 3.0 of 5
1400 Robson St
Vancouver, BC, V6G1B9, CA
866-539-0036
Average Rating
3.8
Recommend
76%
149 Guest Reviews

from $75.00

Lowest avg. nightly rate

This rate first available on Friday, Nov 27

Select a Room & Rate Price Match Guarantee

Review Details for Empire Landmark Hotel And Conference Center:

  • 81% Recommend
  • 4.0 Average Rating
  • 52 Guest Reviews
Hotel Service
4.0
Hotel Condition
3.7
Room Comfort
3.9
Room Cleanliness
3.7

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(149 ratings)
Average Rating 3.8 of 5
Business
(26 ratings)
Average Rating 3.8 of 5
Romance
(21 ratings)
Average Rating 3.3 of 5
Family
(22 ratings)
Average Rating 4.2 of 5
With Friends
(28 ratings)
Average Rating 3.4 of 5
All Others
(52 ratings)
Average Rating 4.0 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 1 of 4 Previous Previous
Trip Type: Overnight Stay Review 1 of 55
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
great place to stay

I stayed overnight on my way out and it's a great place to regroup before getting on a plane home. The rooms are big enough to organize luggage and there is the best shiatsu massage place right in the lobby. The gift shop is reasonable as well and the restaurants nearby offer whatever you want. Go up to the rooftop to see the incredible view. The hotel is somewhat campy but comfortable and clean

 
Trip Type: Special Event Review 2 of 55
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Best Value!

This hotel is on the edge of downtown, walking distance to Stanley Park and a large selection of restaurants. There is an organic market 1 block away as well! Up the street is shopping and a convenience store for anything you may need while traveling. The parking is extra but convenient, and the top floor is not to be missed, rotating slowly at night to give you a 360'world-view while you either dine in the restaurant or drink in the lounge. Breakfast is not included and pricey but the view is priceless. The beds were comfy and the sheets and towels were clean as was the bathroom. If you're there for a quiet night then ask for a room away from other guests as there is hardly any soundproofing. A good value for the money!

 
Trip Type: Special Event Review 3 of 55
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Nice hotel for the money

Friendly staff, clean room, free admition to Cloud 9!

 
Trip Type: Not Provided Review 4 of 55
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great view and location

I was on the 31st floor with view (with balcony)of Stanley Park and English Bay, and the price was reasonable. I had no quibbles with the service or cleanliness of the room. However, the soundproofing needs to be improved. I could hear toilets flushing, showers, water running and other "activities" in adjoining rooms. The other complaint is with their depisit requirements. Even though I already paid for the room, they still wanted a $100 (Canadian) deposit for the room, which was authorized on my VISA. They didn't tell me they were doing it. I looked through the papers I was signing and tried asking the desk clerk to see if their was going to be some kind of deposit requirement, but I did not see anything. I found out the next day when I called my bank to check on my balance. I know many hotels reuirement such deposits. I just want to know upfront and how much so I can plan for it. Beware. Otherwise, I enjoyed the exprience, the location is great, and I would recommend it (with the reservations listed above).

 
Trip Type: Not Provided Review 5 of 55
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 6 of 55
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Nice location

The location was a bit further to Granville than I expected but there was definitely plenty to do on Robson. It's also a great central location if you are driving and want to hit the tourist attractions in Stanely Park and on Grouse Mountain. The hotel itself is pretty typical, nothing out of this world, but it works. The views on the other hand are worth the extra couple dollars. Paying the extra for parking at the hotel was definitely worth it.

 
Trip Type: Overnight Stay Review 7 of 55
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great Location!

This was my 2nd time at this hotel - June 2003 and August 2009. Stayed on the 23rd floor and had a fantastic view of Vancouver. We were given a $10. voucher each to offset the prices in the Cloud 9 restaurant, but since we are not big breakfast eaters, we preferred to eat outside the hotel. There are numerous places to eat within walking distance. Go out of the hotel and turn right to get the most restaurants -- many reasonably priced. The hotel is within walking distance of Stanley Park. Once there, take the $2.00 hop on & off trolley. To get to Grouse Mountain cheaply, there is a free shuttle a few blocks from Empire Landmark to Capilano Bridge, then take the public bus to Grouse Mt. A short taxi ride took us to Canada Place to begin our Alaskan cruise. Hotel is slowly being updated. No free wireless internet - a disappointment.

 

Not Recommended

Trip Type: Overnight Stay Review 8 of 55
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Not worth the price

The staff was friendly, and if you want to check out Stanley Park the location was GREAT... however, we were paying way too much for the quality of the hotel. Everything looked like it was stuck in the 70s. It needed some upgrading for sure! The view from our room was lovely though! I wouldn't stay here next time... probably would spend a little more for a classier place.

 
Trip Type: Overnight Stay Review 9 of 55
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great View

Clean spacious room with a beautiful view of downtown vancouver.

 
Trip Type: Not Provided Review 10 of 55
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
One ice machine for 42 floors?!

One ice machine for 42 floors. They lock the door at 10pm and you have to have security meet you to get ice!! The laundry and ice are in the same room and this is their way of preventing people from doing laundry after 10pm. After the big fireworks event they locked all but one entrance/door. Little quirky not-well-thought management decisions like that impacted the stay. All else was acceptable.

 
Trip Type: Special Event Review 11 of 55
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
good place

I read lots of reviews before going there and was not expecting much. We booked it because of its location and view. We were at 30th floor and the view was spectacular. The hotel is kind of old and room very small but it is clean and cozy. The air condition worked. The ice machine is at 21st floor and closed after 10:30pm. I got my ice from the hotel staff at the lobby. You better set up your wake-up calls before 11:00pm because it took me 10 minutes to set it up after midnight. The restaurant at the top floor does not worth the money. If you have a higher-floor room, it does not add more view. The retaurant only rotates at night and for breakfast, it does not. If you like Chinese food, Hans within one block offers great great food and good price. I wish I had all my meals there. It has been there for 37 years and must did their cookings right.

 
Trip Type: Overnight Stay Review 12 of 55
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great location

Location on Robson Street is close to shopping and nightlife. The revolving restaurant at the top of the hotel has phenominal views.

 

Not Recommended

Trip Type: Overnight Stay Review 13 of 55
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
2.0
Was this review helpful?
Yes (0)
No (0)
Needs Improvement. Outdated. Costly for the Price. Small.

We choose this hotel for the price. It was one of the cheaper hotels in downtown Vancouver. However, I wish we had spent just a bit more money for something much nicer. The room and entire hotel was very outdated. The bed was not comfortable and the room just had a dirty feel. One plus was that we were on the 24th floor and had a great view of the city. I would not recommend this hotel to anyone until they update the hotel and give it a modern feel. It's stuck in the 1970's and looks and feels that way. All the other reviews that say this, too, are right. Spend just a little more money and stay someplace else. I promise you won't regret doing that and can ensure that you will regret staying at this hotel. There weren't many restaurants within walking distance. The hotel's restaurant is very, very expensive, whether it's breakfast, lunch, or dinner. Stay someplace else.

 
Trip Type: Overnight Stay Review 14 of 55
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Great view of Vancouver from your room

Perfect location, great view from the room and restaurant. Convenient parking, clean room

 
Trip Type: Overnight Stay Review 15 of 55
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great location

Our room was on the 27th floor and overlooked the northwestern end of downtown Vancouver along with Stanley Park. It was an absolutely gorgeous view! Breakfast was way overpriced for what you get, and the restaurant does NOT revolve in the morning.

 
 
Next Next Page 1 of 4 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.