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Delta Chelsea Hotel, Toronto, ON

Delta Chelsea Hotel

Star rating: 3.5 of 5
33 Gerrard St W
Toronto, ON, M5G1Z4, CA
866-539-0036
Average Rating
4.0
Recommend
86%
168 Guest Reviews

from $107.00

Lowest avg. nightly rate

This rate first available on Friday, Dec 4

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Review Details for Delta Chelsea Hotel:

  • 73% Recommend
  • 3.5 Average Rating
  • 22 Guest Reviews
Hotel Service
3.7
Hotel Condition
3.5
Room Comfort
3.5
Room Cleanliness
3.8

Nothing is more important than the opinions of our guests.

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All Trip Types
(168 ratings)
Average Rating 4.0 of 5
Business
(22 ratings)
Average Rating 3.5 of 5
Romance
(32 ratings)
Average Rating 4.3 of 5
Family
(32 ratings)
Average Rating 4.2 of 5
With Friends
(36 ratings)
Average Rating 4.3 of 5
All Others
(46 ratings)
Average Rating 3.7 of 5

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Trip Type: Business Review 1 of 22
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 2 of 22
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
1.0
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No (1)

Guest did not leave a comment.

 
Trip Type: Business Review 3 of 22
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
5.0
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Very good hotel

However I asked for hypoallergenic bedding and they didn't do it.

 

Not Recommended

Trip Type: Business Review 4 of 22
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
3.0
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Not What I Expected

The hotel room was not comfortable, in fact, it was depressing. Everything about it was one step away from a glorified hostel, way too expensive for what you get. I was on the 9th floor. Other rooms on the 23 floor where friends were staying was a bit nicer with better beds and comforters and bigger tv's. The overall layout of the hotel is confusing and inconvenient when traveling with a group of people staying in different areas of the hotel. The floors are grouped by color so you have to take a specific elevator to get to your floor, but then back to the lobby and walk over to another elevator to take that to another section of the hotel to get to other floors. The hallways were a labryinth and had poor signage. I would suggest staying elsewhere or make sure you get the upgraded room.

 
Trip Type: Business Review 5 of 22
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Business Review 6 of 22
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 7 of 22
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
2.0
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Yes (0)
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smokers in no smoking rooms

pleasant staff and good location, smallish but comfortable room, but there were noisy teens in the room next door and my non-smoking room had a strong stench of tobacco.

 
Trip Type: Business Review 8 of 22
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 9 of 22
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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No (0)
Plenty fancy, little pricey

Upscale hotel with all the basic amenities and great staff. Little pricey, though, and totally ridiculous to have to pay for something like wired internet access when the cheapest motels around now have free wi-fi.

 
Trip Type: Business Review 10 of 22
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 11 of 22
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
1.0
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Yes (1)
No (0)
Dated, Dirty.

Dated and Dirty. A 1.5 star hotel at best. Staff was nice - but could not make up for small dirty rooms and attrocious bathrooms.

 
Trip Type: Business Review 12 of 22
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
4.0
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Yes (0)
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toooooo cold!

I spent one night here in September, and although the temperature outside was below 10 degrees, the hotel only had air conditioning and NO HEAT in the building. I was freezing, and when I called the front desk I was informed that all of the portable heaters were being used by other guests. Shouldn't that make them realize something?? Perhaps people don't want AC all night in the autumn? I was offered an extra blanket instead. But my only option was to go right to bed, because I was much too cold anywhere in the hotel to stay up. Needless to say, very disappointing.

 
Trip Type: Business Review 13 of 22
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 14 of 22
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)
The good and the bad

The good: Great location, cleanliness,comfortable beds, good water pressure in shower. The bad: Room size (adequate for 2 people but any more and you would be ricocheting off each other, the furniture, the walls - you get the picture). Parking fees adds another $26+ to the daily rate. $12.00 charge to access internet in your room - a pure rip-off.

 
Trip Type: Business Review 15 of 22
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
 
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