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The Sutton Place Hotel - Vancouver, Vancouver, BC

The Sutton Place Hotel - Vancouver

Star rating: 4.5 of 5
845 Burrard St
Vancouver, BC, V6Z2K6, CA
866-539-0036
Average Rating
4.6
Recommend
97%
126 Guest Reviews

from $199.00

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Review Details for The Sutton Place Hotel - Vancouver:

  • 92% Recommend
  • 4.6 Average Rating
  • 37 Guest Reviews
Hotel Service
4.9
Hotel Condition
4.5
Room Comfort
4.4
Room Cleanliness
4.6

Nothing is more important than the opinions of our guests.

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All Trip Types
(126 ratings)
Average Rating 4.6 of 5
Business
(12 ratings)
Average Rating 4.8 of 5
Romance
(37 ratings)
Average Rating 4.6 of 5
Family
(28 ratings)
Average Rating 4.9 of 5
With Friends
(16 ratings)
Average Rating 4.6 of 5
All Others
(33 ratings)
Average Rating 4.5 of 5

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Recommended

Reviewed by a hotels.com guest on October 15, 2009 Trip Type: Romance Review 1 of 37
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Wow! Outstanding Hotel!

We received a generous discount due to reserving our room within 48 hours of check-in. What a deal! The staff was very attentive and eager to help. The room was beautiful with an amazing picture window view of the city. We hope to return someday because the stay couldn't have been better. Wonderful pool too!

 

Recommended

Reviewed by a hotels.com guest on August 26, 2009 Trip Type: Romance Review 2 of 37
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on June 24, 2009 Trip Type: Romance Review 3 of 37
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest from Southlake on June 22, 2009 Trip Type: Romance Review 4 of 37
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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As Advertised

Great location, great service/staff, and first class accomodations. This property is considered 5-star in many ratings services and it delivered. Only downside was the $30 parking per day.

 

Recommended

Reviewed by a hotels.com guest on May 26, 2009 Trip Type: Romance Review 5 of 37
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding hotel

Beautiful hotel and great room. The service was outstanding and always very helpful. It was in a perfectly central location within Vancouver. Very highly recommended!

 

Recommended

Reviewed by a hotels.com guest on May 13, 2009 Trip Type: Romance Review 6 of 37
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by Natallia on May 11, 2009 Trip Type: Romance Review 7 of 37
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Service and location

Service and location are both very good.

 

Not Recommended

Reviewed by a hotels.com guest on April 22, 2009 Trip Type: Romance Review 8 of 37
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Nice place but hiccups prevented us from enjoying our stay

The bad: 1) TV remote did not work, and despite having a repairman in and out of our room for an hour one morning it could not be fixed 2) Despite being a non-smoking hotel, woke up at 4am to the intense smell of smoke from the people in our conjoining room. 3) Fees, fees, fees! $30 to park, $15 for internet, $3 for additional "complimentary" coffee in the room. They will nickel and dime you to death! 4) When went to check out, had a phone call we did not make on the bill, and they tried to charge us for 2 internet connections. Glad I looked at it before I signed it! The good: 1) Great location 2) Staff was very friendly and accommodating when we told them about our problems 3) Awesome pool & hot tub 4) Amazing sunday brunch buffet

 

Recommended

Reviewed by a hotels.com guest on March 29, 2009 Trip Type: Romance Review 9 of 37
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Simply fantastic

We had such a great time at this hotel. The staff were so accommodating and friendly. The food and chocolate buffet at the hotel restaurant were excellent. The room was clean and very comfortable. The location was the best. It is only three blocks from the sky train and about six from gas town. I would definitely stay here again on my next trip to Vancouver.

 

Recommended

Reviewed by a hotels.com guest on March 27, 2009 Trip Type: Romance Review 10 of 37
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Sutton Place Hotel

Really earns its rating. Gorgeous hotel, great service, in one of the best parts of Vancouver.

 

Recommended

Reviewed by a hotels.com guest on March 24, 2009 Trip Type: Romance Review 11 of 37
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding Hotel

Great location, excellent customer service, and nice room. We lovet his hotel. We would come back and stay here again.

 

Not Recommended

Reviewed by a hotels.com guest on February 3, 2009 Trip Type: Romance Review 12 of 37
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on January 31, 2009 Trip Type: Romance Review 13 of 37
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on December 12, 2008 Trip Type: Romance Review 14 of 37
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on December 3, 2008 Trip Type: Romance Review 15 of 37
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding Staff & Spa

From Nov 2008: The Vida Spa at The Sutton Place Hotel - Vancouver is not to be missed. The staff at the Sutton Place were very friendly and helpful. The location is 1 block from Robson St, where all of the shops are, especially the delicious Crepes Cafe.

 
 
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