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The Sutton Place Hotel - Vancouver, Vancouver, BC

The Sutton Place Hotel - Vancouver

Star rating: 4.5 of 5
845 Burrard St
Vancouver, BC, V6Z2K6, CA
866-539-0036
Average Rating
4.6
Recommend
97%
126 Guest Reviews

from $199.00

Lowest avg. nightly rate

This rate first available on Saturday, Dec 5

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Review Details for The Sutton Place Hotel - Vancouver:

  • 100% Recommend
  • 4.5 Average Rating
  • 33 Guest Reviews
Hotel Service
4.5
Hotel Condition
4.5
Room Comfort
4.2
Room Cleanliness
4.5

Nothing is more important than the opinions of our guests.

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All Trip Types
(126 ratings)
Average Rating 4.6 of 5
Business
(12 ratings)
Average Rating 4.8 of 5
Romance
(37 ratings)
Average Rating 4.6 of 5
Family
(28 ratings)
Average Rating 4.9 of 5
With Friends
(16 ratings)
Average Rating 4.6 of 5
All Others
(33 ratings)
Average Rating 4.5 of 5

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Trip Type: Overnight Stay Review 1 of 34
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 2 of 34
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding Hotel

The only thing missing is an exhaust fan in the bathroom.

 
Trip Type: Not Provided Review 3 of 34
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding Hotel

We had arrived from an Alaska Cruise to spend 3 days in Vancouver then cruise to LAX. The Sutton Place is an outstanding hotel..in the heart of downtown and very close to the pier. Room was large and comfortable. Food was very good and Kevin our waiter in the dining room was very friendly and efficient. All services we utilized (especially the concierge)were very accommodating and egger to assist. Would definitely stay there again and highly recommend it.

 
Trip Type: Overnight Stay Review 4 of 34
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding Hotel, Very Impressive!

We did an upgrade to the executive suite and loved it! There was a private sitting room, with huge TV's, amazing bed, crown moldings, great views, etc... One of the nices places I have stayed at.

 
Trip Type: Not Provided Review 5 of 34
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Food service not up to par

Some aging problems in general and breakfast buffet is subpar at best.

 
Trip Type: Not Provided Review 6 of 34
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 7 of 34
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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luxury hotel

was pleaseantly surprised by the luxury of the hotel and comfort of the bed. the concierge was extremely helpful and knowledgeable. Used them for several recommendations that all turned out well. Convenient location to all of the sites.

 
Trip Type: Overnight Stay Review 8 of 34
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
1.0
Room Cleanliness
5.0
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What rooms you don't want to be in

Do not accept any room adjacent to the elevators as the noise from the cables in the elevator shaft will keep you up all night especially if you are a light sleeper. We ended up requesting a different room at 10:45 p.m. The hotel was very accommodating but the operator knew immediately where we were located by my complaint of the noise.

 
Trip Type: Special Event Review 9 of 34
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 10 of 34
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Deal on a Great Hotel

The Sutton Place Hotel is a beautiful hotel right in the heart of Vancouver. It was close enough to the harbor, Gastown and China town to walk and located right on the Trolley stop. The room, particularly the bathroom, was lovely. It had a wonderful view out over the city. Room service selections were limited and pricey but the food we ordered was delivered promptly, graciously and was delicious. We would definately stay here again.

 
Trip Type: Overnight Stay Review 11 of 34
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Wonderful Hotel

I was able to book this hotel room when it was on sale, as it is above my price range otherwise. It was a wonderful stay. I was in Vancouver for a conference at a different hotel. I only stayed for a night and wish that the conference had been at this hotel instead. It was very near everything!

 
Trip Type: Not Provided Review 12 of 34
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 13 of 34
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 14 of 34
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Wonderful, Cozy, and Charming

Just a couple of things that kept the experience from being outstanding. All services are "ala carte", including internet. For the price, I would have expected some of the amentities to be included.

 
Trip Type: Special Event Review 15 of 34
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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A bit more than the others....

A bit more than the others for the size of the rooms, but very assessible location

 
 
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