Four Seasons Houston

Somewhat disappointed.

I really was expected more from an established, famous five star hotel. When I stay at a five star I want to be wowed! I was not wowed by anything in this hotel. Yes it is very nice, but the five star extras don't seem to be there. Room service was actually awful especially for the price. Everything was very clean but once again no "wow" factor. The front desk and other employees were very friendly but were very slow or did not know their stuff. There are other luxury hotels I would recommend in the Houston area over the Four Seasons.

Five Star Accomodations

Everything about our experience was better than we had anticipated as our hotel room was very comfortable and spacious. Hotel amenities and outdoor pool/veranda were excellent. We'd recommend this hotel to anyone who'd like to get away for a relaxing weekend and we'll definitely be back.

I'm going to stay there everytime I visit!

It's named Four Seasons for a reason!!! The hotel is in an excellent location, right near a lot of shops. Very clean outside and inside, everyone is very professional and willing to help in any way possible. Staying here will make all the other places you have ever stayed feel like whole in the wall! You have to stay here at least once if you can and I'm sure after that you will be sold.

excellant service

we stayed here to have a wknd retreat from work. Excellant room service great food great location one block from park. Highly recommend room service.(steak)

Great Service but the Rooms need updating

I actually live in Houston and booked the executive suite for a weekend staycation. We booked the Four Seasons because of the reputation they have for luxury & top notch service. Well, we found the service really is top notch, but the luxury is lacking. Our executive suite had two TV's, both old CRT type TVs. The furnishings were old. And the bathroom was lack luster. But the service was excellent. Each person we dealt with was helpful and pleasant. From the baggage handler to the check in person. The room was very clean. If you are not really interested in an upscale room, then I'd say this is your place. The service really was great. I'd even go back if I could be assured I'd get one of the updated rooms.

Not exactly wh

The hotel is very nice and everyone provides great service. The following are the things that were wrong. The shower glass walls were leaking and the floor got wet, the blow dryer didn’t work, but they did bring me another one. The pool is also pretty small. I was expecting something a little bigger. And just my personal deal, there were too many kids at the pool and apparently on the floor we stayed at because I could hear them through our closed door. I probably wont stay there again.

Great room. spend time at pool.

The Staff was incredible. They were extremely helpful. Wait staff at the pool were great. I recommend the poolside spa treatments. They were amazing. The pool was one the best pools my husband and I hung out in. They also have a driver who will drive you anywhere downtown. We had a really good time. It was very romantic. The breakfast was nice and delicious. The lemon soufle pancakes were great.

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Total Experience

Everything about the Four Seasons was Exceptional!

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Great Getaway!

We stayed at the Four Seasons in downtown just one night for my husband's birthday. We had tickets to see Jerry Seinfeld at Jones Hall. To our surprise, we saw Jerry in the lobby when we were checking in, which was really cool. The pool area is awesome and service is exactly what you would expect from a Four Seasons. The beds were the most comfortable I've ever slept in. We had an executive suite and it was very roomy. Everything was top notch but I only have one small criticism--they need to update the decor in the rooms--starting to remind me a little of Grandma's house. Also, with all that room in the suite, it would be nice to see a separate vanity where you can do your makeup and hair. The bathroom is nice but really tiny--another trait of older hotels.

Four Seasons Houston

As expected service was on par with a four to five star facility. Four Seasons knows service and strives to please, this property was no different.