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Il Lugano Suite Hotel, Fort Lauderdale, FL

Il Lugano Suite Hotel

Star rating: 4.0 of 5
3333 NE 32nd Ave
Fort Lauderdale, FL, 33308
866-539-0036
Average Rating
4.4
Recommend
87%
62 Guest Reviews

from $198.00

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Review Details for Il Lugano Suite Hotel:

  • 80% Recommend
  • 4.2 Average Rating
  • 5 Guest Reviews
Hotel Service
4.2
Hotel Condition
5.0
Room Comfort
4.6
Room Cleanliness
5.0

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All Trip Types
(62 ratings)
Average Rating 4.4 of 5
Business
(12 ratings)
Average Rating 4.8 of 5
Romance
(16 ratings)
Average Rating 4.2 of 5
Family
(8 ratings)
Average Rating 4.4 of 5
With Friends
(5 ratings)
Average Rating 4.2 of 5
All Others
(21 ratings)
Average Rating 4.4 of 5

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Recommended

Reviewed by a hotels.com guest on November 5, 2009 Trip Type: With Friends Review 1 of 6
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Room for the money

Our stay was very enjoyable. The staff was very friendly and we were pleased that our rooms were ready prior to the 4:00 checkin. However there were 4 couples and only 3 of the 4 rooms were ready. The 4th couple's room wasn't ready until after 6:00 that night. The King Superior Intercoastal room had a great view of the intercoastal and was very clean. Plently of space and the fridge, coffee maker, and toaster were nice things to have in the room. The conntinetal breakfast was great. Seriously, eggs, bacon and sausage are not typical items on a conntinental breakfast so this was a nice extra. There was plenty of food each morning and the hotel was at capacity. The pool is dissappointing as it get little to no sun. Overall, great stay and I would stay there again.

 

Recommended

Reviewed by a hotels.com guest on October 29, 2009 Trip Type: With Friends Review 2 of 6
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on September 29, 2009 Trip Type: With Friends Review 3 of 6
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Very Nice Suites

My suite was very large with a beautiful balcony, great water views, very clean, 2 HD Flat screen TV's with Direct TV, iPod docks in living and bedroom, comfortable furniture/bed/linens. Very happy with my stay, will return in the future.

 

Recommended

Reviewed by a hotels.com guest on September 20, 2009 Trip Type: With Friends Review 4 of 6
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on April 2, 2009 Trip Type: With Friends Review 5 of 6
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Room

The hotel and service was great. Very clean and comfortable. Many ammenities available. Pool, gym, beach towels available. Mini cabanas by the pool. Hotel room had a kitchen with a full size fridge. Hotel is in a quiet area, not in the middle of the Fort Lauderdale strip.

 

Not Recommended

Reviewed by a hotels.com guest on February 29, 2008 Trip Type: With Friends Review 6 of 6
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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No (0)
Not Ready for the Public Yet

The hotel was beautiful, however the hotel is not ready for guests yet. We were guaranteed two double beds, they only had a king with a pull out couch. Which I had to make up myself. The second day we were there we came back at 4:00, the room hadn't been cleaned yet. So I did it myself, when the maid finally arrived I had her leave clean towels and take the trash. At 10:00 that evening a maid came to the door, for turn down service. The third day the elevator wasn't working, and instead of telling me where another was they said they would send an engineer, luckily another employee showed me where the service elevator was. There is no room service, breakfast is only between 7:30 and 9:30. Don't ask for anything after that. The last morning I called three times for bell service. We waited a half hour. No one ever came. One time they said it would be a few minutes. The next time they said they were very busy, and lastly they told me to call the front desk. We ended up taking the luggage ourselves. We spoke with the manager who told us that he was there to correct any problems. The gift shop was not set up. The bar just opened. I knew the restaurant wasn't open yet. But other than the rooms I definitely don't think they are ready. This may end up being a nice hotel experience, but not now.

 
 
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