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Howard Johnson Inn & Suites San Antonio, San Antonio, TX

Howard Johnson Inn & Suites San Antonio

Star rating: 2.0 of 5
3817 N I 35
San Antonio, TX, 78219
866-539-0036
Average Rating
3.4
Recommend
64%
61 Guest Reviews

from $35.00

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This rate first available on Thursday, Dec 10

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Review Details for Howard Johnson Inn & Suites San Antonio:

  • 42% Recommend
  • 2.8 Average Rating
  • 12 Guest Reviews
Hotel Service
2.8
Hotel Condition
2.5
Room Comfort
3.0
Room Cleanliness
3.1

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All Trip Types
(61 ratings)
Average Rating 3.4 of 5
Business
(13 ratings)
Average Rating 2.8 of 5
Romance
(2 ratings)
Average Rating 4.5 of 5
Family
(12 ratings)
Average Rating 2.8 of 5
With Friends
(6 ratings)
Average Rating 4.2 of 5
All Others
(28 ratings)
Average Rating 3.6 of 5

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Not Recommended

Trip Type: Family Review 1 of 12
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
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No (1)
Needs extremly renovation

This hotel has a very bad odor and the ceiling on the halls had big holes with yellow stains and there were rat traps place by the bending machine in hallway very disapointed with this hotel stay do not recomend this hotel to anybody specially if you are traveling with kids..

 
Trip Type: Family Review 2 of 12
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 3 of 12
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Family Review 4 of 12
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)
Mildewy Bathroom

We stayed in this hotel for three nights. The hotel says it is undergoing remodeling. Perhaps they hadn't gotten to our room yet. The carpet had wrinkles like it wasn't installed properly. Our restroom had mildew along the corners. The tiles around the faucet handle were broken. The water would stay in the bathtub while you were showering. The wall outside of our room had extensive water damage and was being kept up by the wallpaper. I would bet that if you were to remove it, you would would find mold. Our A/C struggled to keep our room cold given the oppressive San Antonio heat. The beds are extremely uncomfortable. The cleaning staff was extremely rude. The breakfast was what you would expect, but if it is close to cut off time, forget about getting somebody to make another pot of coffee. The only positive was that the hotel is easy to get to and the front lobby staff was very nice and helpful when it came to directions. I would recommend paying an extra $10-$15 for a better hotel. I wish I had.

 
Trip Type: Family Review 5 of 12
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (2)
No (0)
needs a little improvement

Hot tub not working.

 

Not Recommended

Trip Type: Family Review 6 of 12
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
2.0
Was this review helpful?
Yes (2)
No (0)
Needs improvement

The price of the hotel was good, but the location was hard to get to with the construction going on, you only had one way in to get to hotel. The room was semi-clean and the beds are uncomfortable, the a.c. unit knobs where broken could not adjust the air conditioning and the hot tub was broken. The staff was nice though.

 
Trip Type: Family Review 7 of 12
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (2)
No (0)
Had a blast!!

The hotel was very clean the staff was very nice. We has so much fun and this is where I will be staying when ever I am in town.

 

Not Recommended

Trip Type: Family Review 8 of 12
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
Was this review helpful?
Yes (2)
No (0)
Needs improvement

Was clean but could do better job. Swimming pool and hot tub were not clean.

 

Not Recommended

Trip Type: Family Review 9 of 12
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
2.0
Was this review helpful?
Yes (2)
No (0)
Not as good as it looks

they are remodeling you can see that but it still stinks, the room smelled like a wet dog, my wife was not happy.

 

Not Recommended

Trip Type: Family Review 10 of 12
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (2)
No (0)
Would never stay at a Howard Johnson again.

The area surrounding the hotel was awful! When we arrived the room was not ready so they placed us in another room. We had to push hard on the door to the room to open or close, the bathroom ceiling over the tub looked like it had mold growing and I requested twice to have the bed linen changed and it was not done. I could go on with more but I believe you can see that this is not a hotel I would recommend or stay at ever again.

 
Trip Type: Family Review 11 of 12
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (1)
No (0)
Needs Improvement

Hotel Bathroom had loose tiles on the floor, room smelled like it had once been a smoking room. Air Conditioner was really cold and that was a good thing.:)

 

Not Recommended

Trip Type: Family Review 12 of 12
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)
So So

I guess the old saying "you get what you pay for" is true in this case. The hotel was in an ideal location, right off of I35 and not far from downtown San Antonio, but the hotel was not in the best of shape. Needs a lot of remodeling and the air conditioning is very sub par, bearable, but you have to wait until late at night before you feel any cooling. If you have to stay there, or if it's a spur of the moment kind of thing, make sure you bring your own soap and shampoo. The ones they provide WILL NOT DO! If they spent some money on this hotel it would be an ideal place to stay if you do not want to pay the high prices of hotels closer to downtown. Until they do that, I would suggest paying a little more and staying at a more decent hotel.

 
 
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