Howard Johnson Inn & Suites San Antonio

i would recommend other

the people were okay just wasn't very comfortable and they didnt clean the room but other than that all was okay.

Guest did not leave a comment.

Guest did not leave a comment.

Great room for the money

The hotel was only 5 miles from the Alamodome. The staff was real nice and the kids loved the pool. The only problem I had was the floors were dirty. My baby had black on her knees and hands and feet from crawling on the floor.

Good Hotel

Overall it was a good hotel. The only thing that I didn't like was a sewer smell before going into the building to our rooms. It only stayed outside. Never came into the hallways or our rooms. Everything else was great. Especially the staff!

You get what you pay for!

The room was clean. The room was comfortable.The hotel needs renovations and not just a coat of paint! I was very surprised that there are no elevators and we had to carry all our luggage up all those stairs! The price was cheap! You get what you pay for!

Problems honoring reservations

Reserving the room for my parents, I unintentionally ordered two rooms for 3 days. My parents held the other room for my brother, who was driving from out of state. When he tried using the keys for the extra room, the room was occupied by someone else. This hotel has refused to refund any money for the one room. I paid 3 days worth of a room that my family wasn't able to use. Their excuse is that they held the room for a day so they're charging the full amount. This hotel is good for needing a room but making reservations is a gamble.

They should have paid me to stay here..it was that bad

We booked non smoking and it smelled of smoke in halls upon entering. Our room was rank w/ amonia smells to the point our eyes burned. There was mold on the shower and shower curtain, the toilet seat was to small for the toilet so it would move around as you sat on it. The coffee pot was still dirty from the previous guest. Entire room was dusty as though no one had stayed there in years and mattress had rips in them as well as there was paint on the sheets. Our rooms microwave was ancient..we paid for our sister-in-law to stay in the next room over and it was equally as disgusting. I would have not stayed on night here if if were not for that the city was sold out due to the Rock-n-Roll Marathon going on that brought in over 40,0000 extra people to San Antonio so everywhere was sold out. Stay away from this Hotel, the staff was equally as rude when presented with the issues we had, and when brought a new coffee pot, it still had grounds from the previous user, instead of just coffee in the coffee pot.

A pretty rough stay

The hotel looks like it is in need of major reconstruction. The outside has incomplete repairs and inside the ac/heating system is not in working condition. The lighting inside the rooms are dim and there is an odor of stale cigarette smoke in the hallways and room.

Great room for the money

The hotel was a good place to stay. It had a fridge and microwave and the actual hotel was kept nice and clean. The breakfast was just cold food, bagels with hot and cold drinks. I was satisfied with my stay at this hotel. The only downside was that I could tell that the maids missed a spot vacuuming in the corners. Other than that, everything else was fine. With the price I paid for the room, I would recommend it to others.

Guest did not leave a comment.

Great room for the money

the room had lots of room we had two kid with us and they had lot of room to play

Good Price

The hotel was in a very good location (close to the things we wanted to see). It is an older hotel so do not expect top of the line bathroom facilities, etc.

Not bad for a weekend

The staff was very helpful from the moment we checked in. The room suited our needs. It wasn't five star luxury, but I thought it was worth the price.