If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Royal St Charles Hotel, New Orleans, LA

Royal St Charles Hotel

Star rating: 3.0 of 5
135 Saint Charles Avenue
New Orleans, LA, 70130
866-539-0036
Average Rating
3.8
Recommend
78%
860 Guest Reviews

from $105.00

Lowest avg. nightly rate

This rate first available on Thursday, Nov 26

Select a Room & Rate Price Match Guarantee

Review Details for Royal St Charles Hotel:

  • 82% Recommend
  • 3.8 Average Rating
  • 258 Guest Reviews
Hotel Service
3.6
Hotel Condition
3.9
Room Comfort
4.0
Room Cleanliness
4.1

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(860 ratings)
Average Rating 3.8 of 5
Business
(116 ratings)
Average Rating 3.7 of 5
Romance
(142 ratings)
Average Rating 3.8 of 5
Family
(59 ratings)
Average Rating 3.6 of 5
With Friends
(258 ratings)
Average Rating 3.8 of 5
All Others
(285 ratings)
Average Rating 3.8 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 1 of 18 Previous Previous
Trip Type: With Friends Review 1 of 263
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 2 of 263
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
nice for the price

an ok hotel. very close to bourbon st. when i went there was construction going on by the front door which was in front of a pretty run down and narrow street. the worst part of the room was that it was small and the mattress wasnt very comfortable. the nicest part was the bathroom, very updated and large for the room size. overall good hotel if your just looking for a place to sleep.

 
Trip Type: With Friends Review 3 of 263
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 4 of 263
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: With Friends Review 5 of 263
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (1)
The worst experience of my life!

The room was fine and staff was friendly, however within hours of arriving, a valet attendant ruptured the fuel line on our vehicle. This forced us to have unexpected expenditures which the hotel did not fully compensate us for. So they basically told us that it was their fault completely but we would not be compensated for all our trouble (meaning missing work and loss of wages and having to pay for things which caused overdrawn bank accounts). So I would not recommend this hotel to anyone after this experience.

 
Trip Type: With Friends Review 6 of 263
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 7 of 263
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great location, nice place

Located near the French Quarter but in a quiet neighborhood. One of the most reasonably priced rooms available. Despite the low cost the room was very comfortable and exceeded expectations. At the time of our stay, parking was included, which is rare for hotels in the French Quarter. Normally parking is $26/night. If we had to pay this fee we likely would not have chosen this hotel. Also includes light breakfast (coffee and pastries), another rarity in the French Quarter. Would definitely stay here again.

 
Trip Type: With Friends Review 8 of 263
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great Rooms, poor service

The small, but comfortable rooms were great! The hotel is in the perfect location and has a great little lobby bar. However, ever interaction I had with the hotel staff was unpleasant. They were surly and unhelpful at every turn. I work in the service industry and I know things can get stressful and difficult at times, but for the price of the rooms, the service was sub-par! I've been treated better as a guest at a Motel 6.

 
Trip Type: With Friends Review 9 of 263
Overall Rating
4.0
Hotel Service
2.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Valet

This was a good hotel, not outstanding, but you get what you pay for. The only thing i was dissapointed in was the attitude it seem the check in staff seemed to have and the surprise of the $26 a day valet charge. This was out first visit to New Orleans, we did not expect parking to be such an issue. Please, when you are considering hotels to stay in, keep in mind Royal St. Charles charges $26 a day to be added on when you check out. If you find a hotel that is a little more expensive, but includes valet, you may want to consider it.

 
Trip Type: With Friends Review 10 of 263
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Easy walk around location

Smaller than expected rooms. Musty odor. Good prices and location though.

 
Trip Type: With Friends Review 11 of 263
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Good Location and Clean Rooms

Hotel was nice and clean, but the room were pretty small.

 
Trip Type: With Friends Review 12 of 263
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 13 of 263
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)
Bach Party!!

Good location. Valet was a little slow, but was paid for through hotels.com. No complaints!

 
Trip Type: With Friends Review 14 of 263
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
The Great, the OK

Overall, the hotel was a very good choice. Very clean with exceptionally professional and friendly staff. We did have to request a coffee maker for the room twice before getting one and the valet service took 45mins to 1.5hrs to retrieve our vehicle each time. They have a club off the lobby so if you are a light sleeper I recommend requesting an upper floor room as the base is very loud. These were minor issues in our overall stay and we will probably chose this hotel for our next visit.

 
Trip Type: With Friends Review 15 of 263
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
employees were great, free valet parking was great

front desk was very nice,

 
 
Next Next Page 1 of 18 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.