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Royal St Charles Hotel, New Orleans, LA

Royal St Charles Hotel

Star rating: 3.0 of 5
135 Saint Charles Avenue
New Orleans, LA, 70130
866-539-0036
Average Rating
3.8
Recommend
78%
860 Guest Reviews

from $105.00

Lowest avg. nightly rate

This rate first available on Tuesday, Nov 24

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Review Details for Royal St Charles Hotel:

  • 82% Recommend
  • 3.8 Average Rating
  • 142 Guest Reviews
Hotel Service
3.7
Hotel Condition
3.9
Room Comfort
4.0
Room Cleanliness
4.1

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All Trip Types
(860 ratings)
Average Rating 3.8 of 5
Business
(116 ratings)
Average Rating 3.7 of 5
Romance
(142 ratings)
Average Rating 3.8 of 5
Family
(59 ratings)
Average Rating 3.6 of 5
With Friends
(258 ratings)
Average Rating 3.8 of 5
All Others
(285 ratings)
Average Rating 3.8 of 5

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Trip Type: Romance Review 1 of 145
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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The Right Price

For a one night get away this hotel is perfect. We just needed a place to lay our heads for a few hours between a concert and a shopping trip the next day. The hotel is perfect for the price we paid. If it didnt offer free parking I probably would have found another hotel. Next time under the same circumstances, I would probably still stay at this hotel. The decor is updated yet still worn. The room had a nice look. The decorations are modern yet the condition of the room is sub par. The wallpaper around the window was peeling and there was mold on the bathtub trim. Its a little noisy due to the streetcars. The bed was comfortable and the location is unbeatable. Just a few blocks away from Bourbon and the House of Blues and walking distance to most things in the French Quarter. The staff was friendly and helpful. You are charged an $8 convience fee for the use of internet and the gym. I have come to learn this is getting to be a common charge at most hotels in New Orleans; so just be forwarned. Still the free parking was the deal sealer for this hotel. If you are looking for a hotel to just lay your head or your going to new orleans just to party it up, stay here!!!

 
Trip Type: Romance Review 2 of 145
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Great Location

The hotel was within walking distance to Canal Street, Bourbon Street, and the French Quarter. A street car stop was located on St. Charles street infront of the hotel. Overall the room was nice and the bathroom clean and the bed was wonderful. The only problem I could see is the carpets need to be replaced.

 
Trip Type: Romance Review 3 of 145
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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good location

The room had no window, they said the rooms with windows were already booked. bummer, they are in the process of changing out mini-bar. and there was no safe. Lovely room, small bathroom, no safe, and no pool. There was a steep resort fee we had to pay, even though there was no safe and some of the popular fitness equipment was out of order. Limited hot water. And the maid after our first night didnt replace half our towells, or replace the toliet paper, I had to go to the front desk in the middle of the night to get some. It would be worth it to pay 10-20% more for a hotel with nicer ammentites. valet parking was expensive, and there is VERY limited street parking available. Public transportation was everywhere, and local cuisne was great.

 
Trip Type: Romance Review 4 of 145
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great room for the money

We were very satified with our room and the hotel. It was great for the price we paid, the location was perfect-we were only 1 blk from Burboun and comfortable walking distance from the French Quarter! The room was a little small, but was perfect for the two of us since all we did was sleep in the room.

 
Trip Type: Romance Review 5 of 145
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Valet Service not to Responsible

We arrived on a rainy day and we allowed the Valet service to park/store our vehicle. Well, three days later while waiting for the service to return our vehicle, 45 minutes later, we were informed that the truck would not start because "someone" left the inigition switch on. Once the truck was started, I guess the mamager thought it would be a good idea to offer us a "free drink", duh... we are trying to get back on the road, plus, what do we want with a drink at 9:00 in the morning. Own the screw-up. If you parked the vehicle and we did not drive the truck for 3 days, who else could it have been that left the switch on? Also, there was no fridge there to keep medication (insulin) cold. Good thing the air conditioner worked (too good, either cold or colder)

 
Trip Type: Romance Review 6 of 145
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Older Hotel needs to be upgraded.

Hotel needs major repairs and upgraded. Room clean but small surprisingly comfortable for time spent in room. Good location and walking distance to everything. Would like to see hotel upgraded would make it a great place to stay. Staff on duty was friendly during my stay.

 
Trip Type: Romance Review 7 of 145
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Hotel and Great Location

We went to New Orleans on a last minute trip and the room was PERFECT. It was a block from bourbon street and we had a blast. The only thing that I could see that needed improvement was the fact that there was no parking and you had to use the valet (which only cost $15, so it wasn't to bad). Other than that we will be staying here for future trips to New Orleans!

 
Trip Type: Romance Review 8 of 145
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Not Recommended

Trip Type: Romance Review 9 of 145
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
1.0
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Hotel in dis-repair

This Hotel is failing fast. Our room was missing mirriors in the bathroom, furnture was broken and burned from cigs & generally dirty. Housekeeping didn't even empty the waste baskets. The ice machine on our floor was not working, when we ask for ice to be sent to our room, we were told to try another floor! Movies are advertised on TV, but can't be ordered. There was a $7 charge for a resort fee. Parking was $15 per night, no other options. I would suggest spending a liitle more and having a much better experience.

 
Trip Type: Romance Review 10 of 145
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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nice hotel

it was nice and very clean. we didnt have a window in our room which was weird but ok

 

Not Recommended

Trip Type: Romance Review 11 of 145
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
3.0
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needs improvement

room reserved wasn't available at check-in...substituted with a handicap room...and other issues

 
Trip Type: Romance Review 12 of 145
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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awsome

hotel was great! i loved staying there, great location and price! look forward to staying there again!!!!

 
Trip Type: Romance Review 13 of 145
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great room for the money!

Room and bathroom a little small, but nice. walking distance to downtown hotspots. friendly staff, very helpful. would definitely stay again.

 
Trip Type: Romance Review 14 of 145
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Room for the money

We have stayed at this hotel many times and always leave satisfied.

 

Not Recommended

Trip Type: Romance Review 15 of 145
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
1.0
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Yes (0)
No (0)
Needs Improvement

Great location! Entering the lobby the hotel looks great but once in the room ugh! The lighting in the room was very dim or not working and the cleaning crew should be fired. The exhaust fan in the bathroom had about an inch of dust and dirt!

 
 
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