Royal St Charles Hotel

Awesome Location

Great area, not far walk to bourbon street. Bath room was a little dirty but overall not a bad place to crash. Valet parking was easy and very prompt.

Small but Good

For what we needed the hotel was great. Rooms a little small but they were clean and we had a big window that over looked the street. Easy to get to all the things we wanted to see and the valet parking was great. Called down and car was brought around promptly. Only complaint was the soda machines had out dated product and some of them did not work.

Great Value

The extra charge which was small was a suprise upon check in, but took advantage of the continental long distance phone calls. Room a bit small but clean and comfortable, SUPER location and within comfortable walking distance to the French Quarter. I would stay again.

Needs Improvement

We were a later check in, and the service person at the check in counter was rude. The room was extremely small for the price we paid and it didn't even have a window. I suppose it was satisfactory if you just need a place to sleep for a night, but I wouldnt reccommend it otherwise.

nice location

The room was fine. The only complaint was that in their effort to cut down on using so much linen and/or towels, they would not change sheets for 3 days unless requested...which was fine. I would have liked an extra facecloth and some towels for my guest. Also, while not a big deal...would have liked a garbage bin for the bathroom. Other than those minor things...great location and pleasantly quiet-even on a spooktacular weekend (Halloween)!

Pleasantly Surprised

I booked this Hotel because a friend of mine was staying there. After booking I read the reviews on this site and I was very very concerned that I had made the wrong decision. One review after another complained about the staff, valet , conditions etc. Now my story. My wife and I arrived on Wednesday evening. We had ACDC tickets at the Arena. We arrived at 5pm. Valet for our vehicle was almost immediate. The girl at the desk, D Shana, was pleasant and professional. I even joked about some of the reviews I had read and how things were not what I had expected. For the better. We stayed on the seventh floor. The room was small but clean and neat. I checked with the front desk for a cab to the arena and within 15 minutes we were on our way. Cost of cab was $10.00. After concert took cab to Bourbon Street. Cost again, $10.00. This hotel is very close to Bourbon. I am in my 50's and the walk was nothing. Next morning called valet as they requested 15 minutes before checking out. Arrived at the front desk and yes there was that $7.00 something fee. I was told on check in that because we booked through Hotels.com the valet would be free. Guess what...it was. My SUV was waiting out front when we arrived at the desk. The keys were at the desk for me. I had a tip for the driver and he had already left to pick up another vehicle. We spent all day in the French Quarter before driving home. A Great experience. My wife and I are already talking about going back before Christmas. We will stay at the Royal St. Charles. My name is Glen and I work for a Casino in Biloxi, MS and have no affiliation with this hotel or any employee.

Newly refurbished and trying hard

Service fast and friendly. Internet excellent. Highly responsive room temp control.

Guest did not leave a comment.

Fine for the Price

I had low expectations when I arrived. The lobby smelled like cigarette smoke, and was full of loud intoxicated college kids who were staying in town for a football game. With the exception of the filthy rug, the room was generally clean, although on Sunday, housekeeping didn't make up my room until 4:30 pm. Overall, I was looking for a cheap room and that's what I got. I wouldn't want to stay there with my wife and kids, but it was fine for me.

Good Room for the Money

I enjoyed staying at the Royal St Charles.. the location was great.. right between the superdome and bourbon street. The room was pretty small and the club in the lobby was really loud but for a temporary stay it was fine.

"Good Price"

Bed was not comfortable and didn't have enough face cloths.

hidden fees

hotel charges 7.95 resort fee per night this is a suprise fee added in when checking in.

Needs a lot of training of the staff

50% of the staff were more interested in sex w/the customers and playing around than their jobs. Was quite disgusting....

Great Hotel!

The Royal St Charles Hotel was a great hotel to stay in! It's close to Canal Street and the staff was wonderful!!!