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Sheraton Houston Brookhollow At I-610 and Hwy 290, Houston, TX

Sheraton Houston Brookhollow At I-610 and Hwy 290

Star rating: 3.5 of 5
3000 North Loop W
Houston, TX, 77092
866-539-0036
Average Rating
4.4
Recommend
89%
125 Guest Reviews

from $94.00

Lowest avg. nightly rate

This rate first available on Thursday, Nov 26

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Review Details for Sheraton Houston Brookhollow At I-610 and Hwy 290:

  • 100% Recommend
  • 4.6 Average Rating
  • 16 Guest Reviews
Hotel Service
4.3
Hotel Condition
4.7
Room Comfort
4.9
Room Cleanliness
4.8

Nothing is more important than the opinions of our guests.

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All Trip Types
(125 ratings)
Average Rating 4.4 of 5
Business
(30 ratings)
Average Rating 4.1 of 5
Romance
(15 ratings)
Average Rating 4.5 of 5
Family
(11 ratings)
Average Rating 4.5 of 5
With Friends
(16 ratings)
Average Rating 4.6 of 5
All Others
(53 ratings)
Average Rating 4.4 of 5

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Trip Type: With Friends Review 1 of 16
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Clean/quiet/comfortable!

We enjoyed our stay... short as it was... the room was neat, bathroom clean and the hotel was lovely!

 
Trip Type: With Friends Review 2 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Outstanding Hotel

This hotel was wonderful, from the staff to the service. I got my moneys worth. This hotel i would recommend to anyone.. Will stay again when I visit again!!!

 
Trip Type: With Friends Review 3 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 4 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Very Nice

It was far better than I expected for the price. Many patrons rated it 4 out 5 stars and I've give it the same.

 
Trip Type: With Friends Review 5 of 16
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 6 of 16
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (2)
No (0)
Great Hotel

It was a great hotel but when we asked for anything we got a stuck up attitude.

 
Trip Type: With Friends Review 7 of 16
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 8 of 16
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 9 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (2)
No (0)
Beautiful Place to Stay :-)

I went to Houston just to visit some friends & the Sheraton definitely exceeded my expectations. The rooms are BEAUTIFUL & the staff is very pleasant. The price was outstanding, especially for such short notice & the location is okay if you are familiar with Houston or have a GPS. The only complaint I honestly have is parking is a beast. I drove around 15-20 minutes one night to find a place to park. But other than that I have nothing but glowing things to say about my stay. I will definitely be at the Sheraton for my next visit to Houston & you should too!

 
Trip Type: With Friends Review 10 of 16
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Comfortable yet hard to get to

The room was comfortable, although the baseboards were missing. We tried to buy a movie and their system was messed up, so we couldn't view it. The breakfast was good but a bit on the expensive side.

 
Trip Type: With Friends Review 11 of 16
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Weekend

My best friend and I went away to Houston for the weekend and this hotel was very clean and comfortable. The beds were super comfy! :)

 
Trip Type: With Friends Review 12 of 16
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Very nice hotel. Room Service was a different experience!

My stay at the Sheraton was very enjoyable on a whole. The room was clean and attractive. The hotel itself is beautiful. However, when I ordered room service my order was not prepared as requested, and I had to have it sent back twice. The second time the chef prepared a whole different sandwich. It was sloppy and I returned it again. Granted, it was later when I got in (about 9pm) but I stil expect service to be on point. After a long flight I was tired, hungry and irritated and after driving to the hotel and after my shower I just wanted to have something to eat and lie down. The server was pleasant and apologetic. I appreciate his pleasant attitude, but I was disappointed in the food.

 
Trip Type: With Friends Review 13 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: With Friends Review 14 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Extremely Satisified

We had a wonderful stay. The room and bathroom were clean and very comfortable. The hotel was a little tricky to get to but the room was great.

 
Trip Type: With Friends Review 15 of 16
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Newly remodeled, great value

This hotel was just remodeled and the price we paid for the room was perfect. It's about five minutes from the Galleria area which in Houston terms means it's next door.

 
 
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