Hilton St. Louis Airport

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Needs Improvement

The hotel room was nice, however, there was no ice machine on the floor that I was staying on. It was inconvience for me to go down two floors to get some ice. As the Hilton St. Louis Hotel Airport, there should have been ice machine on every floor, so that guest could get their ice. This did not happen, and I was dissatisfied with this service.

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Decent at best!

The hotel, itself, and the parking lot was very well kept. The room seemed was a little small for my liking. The pool closed at 11, which irritated me. The one thing I look forward to, after a performance, is a dip in a pool or relaxing in a hot tub. It didn't happen. The fact that I had to pay $10 extra, for parking, was also a nuissance. I called downstairs to ask for a phone book (so I could find a delivery place) and some more pillows, and they took their sweet time. The front desk staff was courteous to my face but didn't act with any sense of urgency. The doorman was the most pleasant one of all. He welcomed us as we walked in and even gave us directions to the various locations. Also, trying to sleep next to an airport wasn't fun either.

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Hilton Airport St. Louis Too Loud

The hotel room and hotel were recently updated and kept in good condition. The main problem was that you could hear everything that anyone in the rooms on either side were doing. I would be woken up at 2am by the neighbors alarm clock, and then again at 6am by the neighbor on the opposite side. I could also hear the adult movies perfectly that were order by the room next door. You could here people talking on the phone as if you were in the room with them. Also, because the hotel is across the street from the airport it was difficult to sleep with the jet traffic overhead. Finally, the service was not good. I waited 30 minutes to get my order of two eggs over medium. The restuarant food was not very good and the staff always seem to be busy but not actually helping anyone. It took an hour and 20 minutes to have lunch even after I told the server I had a conference I had to get back to and need to be out within 45 minutes.

Needs Improvement

parking was in the rear no way in from there the bath room was to small and the door hits the light at the top. payed for a king size bed when I got there no kings just queen size no change in price.

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Great room for the money

Great hotel, good place to have family meetings, parties, and weddings. They do a great job. Parking is too expensive per day.

Not bad

Portions of the hotel have been recently renovated, but the building itself is older and some areas are a little dingy (like hallways, etc.). The gym was very nice, my room was clean and updated, but the television in my room was quite old and made a rattling sound when on, and the toilet ran unless you jiggled the handle. Minor inconveniences. Overall, the staff was friendly and the hotel is just a few minutes from the airport.

2 nite stay

I have stayed here before...but was not aware of the remodeling ...wish I would have known that before I made resv.

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