Viceroy Palm Springs

Palm Springs Glamour

I first stayed at this hotel when it opened about 8 years ago and wasn't sure if it's glamour would have withstood the test of time, but it did so and then some. We requested a room that was a step up from the basic (one with two queen beds) and we were pleasantly surprised with its roominess. Large, clean, beautifully appointed, and even though the entire hotel is decorated mainly in white, it hasn't lost much of its luster. One note: unless you don't mind tiny rooms, I wouldn't recommend the lowest rung choice here... but even those are still lovely- just small. The pool was heavenly and the Estrella spa divine - definitely worth the cost of a treatment. We were in luck because we stayed on a Thursday night and on Friday were able to take advantage of the midweek spa special: half-off spa services. I love this hotel and would definitely stay again. Fantastic location, great service, comfortable and glamorous. Oh - and if you stay Friday-Sunday, there's an incredible and FREE outdoor yoga class that you shouldn't miss! That was one of our favorite parts of the trip.

Inviting and Relaxing hotel!

Stayed here for one night and loved every second! Hotel Staff was helpful, friendly, and welcoming. Suggested great restaurants in the area. Pools were quiet and clean - breakfast was delicious. Great little bar scene at night for a drink. Hotel offers bicycles to cruise around town AND allows small pets! Would stay here again anytime.

Hidden Gem - Great Price for the Service

If you are looking for the Four Seasons, this isn't for you. If you are looking for a beautiful hotel in Palm Springs that makes you feel appreciated - this is the place. Pools are well stocked with towels, water, and the service came by every 30 minutes. No one will bang on your door with the side of a key to clean (hallelujah). Rooms need a bit of TLC before high season (ie air conditioner looked and worked like it was second or third hand ...) Cannot wait to return. Note - one pool is for families, so two pools are more "intimate"/"romantic". Spa is closed on Mondays ... so just in case you need to be there on a Monday - you cannot get FULLY pampered.

"Relaxing Getaway"

If you are lookin for a quite place to relax and be treated like royalty than the Viceroy Palm Springs is for you! Gracious staff, great food, relaxing atmosphere. The pool is great, chairs fill up quick so make sure to put your towel down. Staff goes out of their way to make your stay an amazing one.

"Superb Staff, So-So Surroundings"

The staff went out of their way to be helpful and refer to us by name. The rooms, though large and comfortable, were in need of some deep cleaning and repair (broken chandelier, stained chair, etc.)

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Adequate for the money

Excellent service but outdated room facilities. Rooms need better storeage and space accomadations and a bit better amenities such as coffee makers etc.

"Tired" property

I'm sure the property was lovely in days gone by, but it's dated and tired and service is not what we expect in a four-star hotel.

Modern Amusement

Great hotel for the money. Modern, updated with great service. Wasn't very happy with our room. Would recommend upgrading to Prem. Studio. Hotel itself felt a little cramped especially around the lobby area. I would come back here for a quick getaway with my significant other.