If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Arena Hotel, San Jose, CA

Arena Hotel

Star rating: 3.0 of 5
817 The Alameda
San Jose, CA, 95126
866-539-0036
Average Rating
4.1
Recommend
87%
268 Guest Reviews

from $82.00

Lowest avg. nightly rate

This rate first available on Sunday, Nov 29

Select a Room & Rate Price Match Guarantee

Review Details for Arena Hotel:

  • 100% Recommend
  • 4.6 Average Rating
  • 11 Guest Reviews
Hotel Service
4.5
Hotel Condition
4.2
Room Comfort
4.5
Room Cleanliness
4.5

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(268 ratings)
Average Rating 4.1 of 5
Business
(73 ratings)
Average Rating 3.9 of 5
Romance
(24 ratings)
Average Rating 4.3 of 5
Family
(11 ratings)
Average Rating 4.6 of 5
With Friends
(32 ratings)
Average Rating 4.2 of 5
All Others
(128 ratings)
Average Rating 4.0 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 1 of 1 Previous Previous
Trip Type: Family Review 1 of 13
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 2 of 13
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 3 of 13
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Great room for the money

The check in was handled very well, especially since we requested an early checkin since we had just flown in on a redeye. The first room offered was rejected because it had a definite odor from a previous guest who must have smoked in the room, even though the plate on the door said non-smoking. The second room offered was most acceptable and advantageous because we could open a window and get fresh air. Even though the room was on the street side of the building the noise level was not obtrusive.

 
Trip Type: Family Review 4 of 13
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)
Good Hotel

We had convention at the HP Pavilion, it was the closest and affordable, walls are then and can hear people but other than that. It did it's purpose.

 
Trip Type: Family Review 5 of 13
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Unexpected Very Pleasant Stay

The design of hotel was very homey and made you feel welcome which you seldom see. The room had everything you could ask for including large refrigerator, microwave, and coffee maker. There was a nice breakfast waiting for you each morning, including eggs and bacon, not just a continental breakfast. A free dinner was also available. The staff was friendly and extremely helpful. We will gladly stay there again and highly recommend it.

 
Trip Type: Family Review 6 of 13
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Great room for the money

This Hotel is very good for money. Hotel is beautiful, well designed & rooms are bigger. Few lights in room were not working. Exhaust places were dusty.

 
Trip Type: Family Review 7 of 13
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Good Hotel - Weird light controls

Clean room, nice bed, good free WiFi, good continental breakfast. The sign upfront says free breakfast and free dinner. However, dinner is only Mon-Thu. The bathroom comes with a 2-person jacuzzi, however, the controls for the jacuzzi and all the light switches are located outside the bathroom. There are two light switches, one for the regular light and another for the "heat" light (which is a timer). The regular light switch also turns on the fan, which seemed to want to take off. Very noisy. If you can't stand the noise and turn on just the "heat" light and it times out while you are relaxing in the jacuzzi, you'll be relaxing in the dark.

 
Trip Type: Family Review 8 of 13
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great Hotel!!! Better than most Upscale hotels!!!

This place is a gem! Jacuzzi tub, free breakfast and dinner, free parking and great customer service. Nice place, good location! Stay here before you stay at the Marriott or Hyatt or any other upscale overpriced hotel!!!

 
Trip Type: Family Review 9 of 13
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
a convenient place to stay for concerts

very close the HP Pavilion, good for the price, will recommend to friends and family.

 
Trip Type: Family Review 10 of 13
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Perfect Location

If you are going to anything at the HP Pavilion, this is the place to stay. Walking distance to food and fun. I would go back in a heart beat.

 
Trip Type: Family Review 11 of 13
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great hotel for the money

Clean, charming and friendly staff. Great breakfast choices.

 
Trip Type: Family Review 12 of 13
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Conveneince with style

top notch or better on all counts. It transformed us to another time. clean and tidy. extremely well-kept which explains the superb maintenance and endurance of this old hotel. very polite staff, boys and girls. We didnt have time to try the food, but two meals a day (Bfast and dinner) must be worth something. we stayed for a week in a suite overlooking the street, a little noisy on weekends but nothing we couldnt live with. some ultra-noisy upstairs neighbors but that was taken care of with a call to the front desk. (thanks Jonathan and Anthony and the girls). would definitely recommend it and stay there again.

 
Trip Type: Family Review 13 of 13
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
 
Next Next Page 1 of 1 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.