Arena Hotel

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The Jacuzzi Tub is great for...

Hangover's. And I bet you were thinking of something else. This was a great place for the price. The staff was friendly and the food was perfect for recovering from a night of hockey. I can't tell you how comfortable the bed was because I passed out, but can say it persuaded me to purchase a king size bed. If you plan to go see a Shark's game and stay over night, stay here, it's worth the few dollars spent.

disappointed

not what i expected. i read the other reviews, most seemed position so, i dismissed the negative ones, wish i had chosen a different hotel, went to reno last weekend stayed in a great hotel(4 stars) and paid only 30.00 more(it was well worth it).

completely exceeded my expectations!

i've stayed at many different hotels in the past yr, ranging from 2stars to 4 stars and never had a met such a courteous, helpful front desk assistant as a had here. His name was Lino. No doubt he had the best customer service assistance ever, and we all know now a days that's hard to find. Definitely made my stay far more comforting. -parking is kinda limited and very small spaced so you'll constantly see ppl parking their cars incorrectly and take over two spaces rather than one. -they offer breakfast AND dinner, (which i actually missed both) but the fact that they even offer it to their guests is very impressive. -rooms themselves were enormous! i've never seen a casual kind bed room so big in my life. -jacuzzi in the bathroom was the best part. Knowing you could have that relaxing experience w/o having to wait in line at the pool area for your turn lol. -this hotel is also very close to HP pavilion so anyone with plans to visit there, it's very convenient to stay at the Arena.

Great location but old furnishings

corridors smell... rooms are ok. not great... good facilities like breakfast, parkinga and supper/dinner...

Needs improvement

Bad: Very outdated hotel room; Bathroom was not clean and room was uncomfortable to sleep in. Good: Convenient to SJ Arena. >Front desk staff was courteous, friendly and accommodating to our requests. >The "kitchen" staff for the breakfast buffet didn't seem to care about a lack of clean coffee mugs or that the garbage pail was overflowing.

GREAT CUSTOMER SERVICE

It is an older hotel, but you can't beat the price. Customer service was great and the free breakfast was very good. Not just muffins & coffee. The rooms are comfortable and clean. Not fancy, but comfortable.

Great experience !

I found the hotel online and only hoped that it would be satisfactory. I was exeedingly happy when we arrived at a lovely hotel that was attractive and nicely decorated. The the room and bath were also clean and included fridge and microwave. The staff were all very friendly and helpful. The breakfast was hot tasty food and a light dinner was offered as well. We were vey happy with these accomodations and would highly recomment this hotel.

Old bed

It would be nice if the hotel management check the beds once in a few years. The bed I had was so old you could feel the springs. Needless to say I had a sleepless night for the few nights I was there! Everything else with the stay was just wonderful, try to avoid room 212!!!

Great for the price

We stayed here for one evening and I picked the hotel solely because it was one of the least expensive. We were pleasantly surprised. The rooms have a jacuzzi tub, which my kids absolutely loved. They also serve a decent breakfast in the morning. Overall, I think this hotel is a great value for the price.

Great room for your money

The room was very big and comfortable. The staff service was excellent, service with a smile. I will recommend this hotel to my friends and family. I traveled with to children 12 & 15yrs old they also enjoyed our stay.

Great room for the money

Excellent room and Batbroom. Excellent breakfast. Friendly staff.

Not Recommended

This hotel was horrible. We arrived on Friday around 3pm my kids were all excited about staying at a nice hotel. I asked the man at the front desk for a crib and they brought up a play pen that smelled like cigrettes. The room when we opened the door smelled like bug spray. Not good for my daughter with Asthma. The light fixtures did not work. It was a horrible experience. The only good thing about this hotel was the tub. That was great to relax in and about the only clen part of our room. We will difinitly not be staying at this hotel ever again.

It is what it is...

I guess for the price it was good enough. They do offer free breakfast and dinner, breakfas was good but dinner was just bleh. It was seasoned ground beef and taco shells...I mean it is free and its your choice to eat it or not. The room was a decent size, it had a full size fridge and a tiny microwave. There was a 2 person jetted tub which was nice...so basically don't expect to much...i wouldn't mind staying here again, but it wouldn't be my first choice.