Hyatt Regency Cleveland At The Arcade

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Nice hotel

Nice hotel, however noise from the hall sounded like it came from inside the room. Great shower! Hotel is inside the Arcade, which all shops were closed during our stay on the weekend. Good location to be able to walk to Rock & Roll Hall of Fame, also to Tower City for RCA train connection. But gets rough after sunset on city streets.

Could use more ammenities.

I was a little disappointed with the hotel ammenities. The soda machines didn't work, there were no options for late night snacks, and we never did find the ice machine.

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good location

good location in downtown Cleveland. The beds wer a little small however.

The hotels descrption is a bit ...misleading..

Sure the Arcade sits in the middle of downtown Cleveland but...ALL OF THE SHOPS INSIDE OF THE ARCADE CLOSE...EARLY. And there are not alot of shops inside of the Arcade. You could tell that the hotel used to be a premiere spot but due to the economy in Cleveland it has really fallen apart. It is nice for the price but you could DO ALOT BETTER.

One time experience

The Hotel was nice and the service was excellent. Very convenient to the "Q" and Progressive Park. Access to Euclid Ave and the 4th Street Mall was a nice surprise. The old Arcade is beautifully restored and worth a one time visit to this hotel.

Exceptionally beautiful renovation of an 1890 arcade.

The hotel was an arcade that was built in 1890, and was renovated by Hyatt from 1999 to 2001. They kept the charm and intrigrity of the building while updating the rooms for comfort. It was a very pleasant experience.

Great hotel

If you are looking for a great hotel to stay in this look no ferther because this is it words cannot explain how wonderful this place is. When you stay here it is walking distance from everything you do in downtown Cleveland!!!

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Needs Some Improvement

For the money the Hotel did not have much to offer. The employee at the front desk, at night, when we checked in was not friendly or knowledgable at all. She was not even couteous enough to let us know the simple instructions needed to get up to our hotel room (that our key was the only way to disable the elevator to get it to go up to the upper floors where the rooms were). There was no valet to greet us when we arrived and we had to go find him. This hotel was beautiful but not customer-friendly as it could have been. The city was like aghost town and you would think the few customers they had would have been treated better.

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