Monte Carlo Resort & Casino

Great room for the money

I thought the hotel was great and huge. I really enjoyed my stay there. It was the first time and I would stay there again. I really like the The Cafe and The Buffet restaurants the food was great also.

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GOOD ROOM FOR THE PRICE!

EXCELLENT IN EVERY RESPECT EXCEPT THE SHOWER IN THE BATHROOM. WATER SHOULD HIT YOU IN THE FACE, NOT IN THE CENTER OF YOUR CHEST. AN ADJUSTABLE SHOWER HEAD WOULD HAVE BEEN A NICE FEATURE.

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Resort Fee not disclosed, hospitality lacks.

Older hotel, don't expect too much luxuries like the newer ones that surround it. Be aware that they charge an additional fee per day at the time of check in. I was not aware of this, its not disclosed anywhere when I booked it. They call it a "resort fee", when I asked why I was being charged additional the clerk said its a new policy, she said the resort fee includes use of the gym, business center (which use to be free) & 2 bottles of water, I said I will not be using any of those, and asked her to waive it, she insisted it was policy. I had no choice I had to pay it, too late to book another hotel, I also asked her for a free guest coupon book, she refused, stating the rate I paid was a discounted rate. Hospitality lacks.

needs improvement

I like to stay in this hotel. everthing was great unless the carpet was dirty

Helpful reseption clerk, Resort Fee surprise

What ever rate you get from Hotels.com, remember to add the daily "resort fee" the hotel will charge you to the price. The front desk clerk was very helpful getting us a room we wanted. Quiet and no construction noise.

Going Down Hill

The check in process is super slow and disorganized. I had reserved and paid for a room and was given a different type of room. I was not told of the change, so I found out when I opened the door to the room. I went back to the check in to endure the super slow and disorganized process again only to be told that rooms are first come first serve. After negotiations I was finally given the room that I had originally reserved and paid for. The room was filthy and only received a minor straightening during our 3 day stay. The restaurants are overpriced, the food is bland and the staff slow. What a disappointment. I do not recommend this hotel and will never return. Was not even offered a comp for their mistakes.

Imrovement needed

It wasn't my first trip to Vegas but the first at Monte Carlo. I was quite disappointed. First we had to wait really long until some the personnel at the reservation got time for us. When we finally came to our room it was under construction. Down at the reservation we had to wait again until we good a new room. That was better but not what we were used to from other hotels at the strip. The room and the bath room were quite small. The interior and furniture should be renewed. At the moment there is a lot of construction around Monte Carlo. Therefore the location wasn't the best.

Good value for the price

Overall the value of the hotel was good compared to rates at other hotels, however the service in some areas was good and at other times it was not. The location is very good, but there isn't anything to do at the hotel other than gamble in the casino. I would have like to have some shops in the hotel to browse around in.

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Not fit to that price tag

My experience in the Hotel stay......the price tag is over rated to the service/hotel & Room comfort.