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The Fairmont Copley Plaza Hotel, Boston, MA

The Fairmont Copley Plaza Hotel

Star rating: 4.0 of 5
138 Saint James Ave
Boston, MA, 02116
866-539-0036
Average Rating
4.5
Recommend
92%
84 Guest Reviews

from $279.00

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This rate first available on Wednesday, Nov 25

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Review Details for The Fairmont Copley Plaza Hotel:

  • 97% Recommend
  • 4.6 Average Rating
  • 30 Guest Reviews
Hotel Service
4.7
Hotel Condition
4.6
Room Comfort
4.4
Room Cleanliness
4.7

Nothing is more important than the opinions of our guests.

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All Trip Types
(84 ratings)
Average Rating 4.5 of 5
Business
(30 ratings)
Average Rating 4.6 of 5
Romance
(14 ratings)
Average Rating 4.3 of 5
Family
(8 ratings)
Average Rating 4.9 of 5
With Friends
(6 ratings)
Average Rating 4.0 of 5
All Others
(26 ratings)
Average Rating 4.4 of 5

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Not Recommended

Reviewed by a hotels.com guest on July 28, 2009 Trip Type: Business Review 1 of 30
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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A let down for the Fairmont Hotels

The location was awesome, the bldg has a nice core, but the appointments like railings, carpets, etc were somewhat dingy for the money and name. The hotel hallways had a old musty unpleasant smell. The staff was disengaged unlike most Fairmont's I have experienced. It seems like a problem with the hotels specific management because all of the issues seemed easily addressable. For example, the door staff was unattentive and unhelpful in finding taxis acting as though they were doing a favor if you could get there attention. For the money, I think I would try a different hotel next go round. On the other hand the location on the green line is very helpful.

 

Recommended

Reviewed by a hotels.com guest on July 28, 2009 Trip Type: Business Review 2 of 30
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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best Farimont

This hotel might be a Fairmont, but it has character and warmth and it has a dog hanging out in the lobby , which you can take for walks. Great location. Rooms were very comfortable and they smelled heavenly.

 

Recommended

Reviewed by a hotels.com guest on July 14, 2009 Trip Type: Business Review 3 of 30
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on July 3, 2009 Trip Type: Business Review 4 of 30
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on June 21, 2009 Trip Type: Business Review 5 of 30
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Great Boston Hotel

Excellent old Boston hotel. Still beautiful with great service.

 

Recommended

Reviewed by a hotels.com guest on June 15, 2009 Trip Type: Business Review 6 of 30
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on June 9, 2009 Trip Type: Business Review 7 of 30
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on May 26, 2009 Trip Type: Business Review 8 of 30
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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No (0)
Birmingham

Great location. Beautiful hotel.

 

Recommended

Reviewed by a hotels.com guest on March 27, 2009 Trip Type: Business Review 9 of 30
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Couldn't control the heat in our room.

While the thermostat was set as low as possible, our room was still far too hot. Thankfully we were able to crack the window and cool it off.

 

Recommended

Reviewed by a hotels.com guest on March 27, 2009 Trip Type: Business Review 10 of 30
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on March 25, 2009 Trip Type: Business Review 11 of 30
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on March 16, 2009 Trip Type: Business Review 12 of 30
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on March 6, 2009 Trip Type: Business Review 13 of 30
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Lovely hotel

Lovely hotel. No in-room coffee, otherwise a perfect stay.

 

Recommended

Reviewed by a hotels.com guest on February 13, 2009 Trip Type: Business Review 14 of 30
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on February 12, 2009 Trip Type: Business Review 15 of 30
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
 
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