Sheraton Suites Cypress Creek

Great room for the money....

Took a few minutes to get used to the noise from the indoor waterfall in the atrium, but otherwise it is an outstanding room for the price.

Guest did not leave a comment.

Very Nice and Comfortable

Should have free WIFI, disappointed with the lack of free access to the internet.

Great Bargain

Although the staff is nonchalant, and not very knowledgeable about anything, that can be ignored considering the hotel is a great bargain. The suites are sizable and the beds are extremely comfortable and luxurious! I have stayed in several rooms here and they are always spotless and VERY clean. The staff is very stingy with extra towels/washcloths, and if you are booking with one person staying in the room you will literally receive ONE washcloth and ONE handtowel. Anyone can enter the side doors at any time 24 hours a day without a room key, and this is a bit disconcerting. Security does ride around on a golfcart outside, but anyone can come inside this hotel and gain access to the rooms at any time- which does not feel very safe. There are millions of children running around the hotel and playing in the elevators, and there is always a wait to use one of the free computers in the lobby. And when it is your turn to use the computer, others waiting will literally stare at your screen until you get off. The interior of the hotel is beautiful and looks like a rainforest with tall palms, skylights, bridges with fish and turtles- absolutely beautiful. The security being the only "slight" issue, as this hotel is very family friendly and very safe..this is a great bargain- beautiful, clean, and a great price.

Great Hotel

We were shocked when we entered this hotel - it was more beautiful than expected. We were greeted with a smile and a great room. The bed was so comfortable! Our only complaint was that the "king" bed wasn't really a king sized bed - I think it was a queen. But, it was so comfortable that we didn't really notice. We definatley recommend this hotel if you are in the area.

Exceeded my Expectations

I could not believe the value I got from this hotel. It was a very nice hotel.

good but not great

my stay was ok it was not great but it was anice hotel they need some work done on the rooms the ac did not work the front desk staff was unfriendly

Guest did not leave a comment.

Exceptional hotel

Well located, helpful and friendly staff, clean, spacious rooms, well appointed. This hotel had been an Embassy Suites at some time, but under the Sheraton label has added features I found made a difference. There is some track noise as the hotel abuts the Florida East Coast Railroad line, but not overpowering. Great bar and staff.

Guest did not leave a comment.

Guest did not leave a comment.

Nice room for a fair price

Very comfortable room and a fancy indoor decor of the hotel. The price was very fair for the two room suite and the modern and clean feel of the room was very suitable. I would stay there again.

Tired and worn out

The elevators in the rear of the hotel did not work but the staff placed guests in the rear rooms to avoid the railroad noise in the front of the building. The front elevators were very slow to move. The rooms seem tired and worn out, although comfortable. Unsure if cleaning was happening, or if it was part of their "green" measures- hair from previous guests were apparent in the bathroom. Exercise room was ok but poorly ventilated and towels left on the floor were not picked up by staff.

Hidden Gem

This was an excellent find! The staff were very friendly, room was clean and I really enjoyed my stay. Had a chance to eat on premises, great food! I would defintely recommend this location to another traveler.