Sailport Waterfront Suites

they just don't care

after checking in, i noticed that both tv clickers did not work, but they were promptly corrected, after i complained. the 2nd morning, i noticed that housekeeping had not left me any complimentary coffee which i had been planning to enjoy on the balcony facing the gulf. on my way out, i mentioned it to the manager, scott , who said he would get right on it. although he did make a few flippant comments, when i asked him what the 20 dollar additional charge was for on my card ("incidentals"). however, when i returned late that night, not only did i not have coffee for the morning again, but the bed had not been made, the towels had not been freshened, the trash had not been emptied. in other words, no one had bothered to check the room that day! (i did not have a do not disturb sign on the door. actually, come to think of it, there was no security patrolling or standing on guard in the garage that night. i called the front desk, & they advised me to speak to the manager, scott, in the morning, but the gentleman said he would leave scott a note. the next morning, scott did not seem to be familiar with my problem. when i told him what happened, his only response was that he would speak to the housekeeping supervisor. i would like to speak to scott's supervisor, because i think that that response was totally unsatisfactory for a manager. he took absolutely no responsibility for the service provided. i reminded him that to not check the room is a potential liability issue for the hotel. he did not seem to understand what i was talking about. i think the management takes their job very lightly. i did not enjoy my stay at this hotel.

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Great Room and Locatino for the Money

We saw dolphins playing, fish jump and birds hunt in the bay from our room. The sandy area set aside for fun and relazation was great. The resturants nearby are nice too.

Good value for the money

The hotel is obviously older and looks like it might at one time have been a waterfront condo converted to a hotel. It's RIGHT ON THE BAY and even the cheaper rooms have great views. It's set up with a real kitchen and dishwasher and is a lot further from the road noise than other waterfront hotels in the area...would definitely stay again...GREAT VALUE FOR THE PRICE.

Great hotel

Sailport greatly exceeded my expectations. It was in a great location - an easy drive from the airport and very close to Clearwater. The place had great sunsets each day. The pool was very nice and staff at the front desk were very helpful. We had to leave one day early unexepectely and they refunded us with no problems. I definitely recommend this hotel. It was a superb value for the money.

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We will be back....

The location and view are awesome. The downfall was the smell of old cigarette smoke trying to be covered up by disinfectant and the furniture was a bit worn. Sitting by the bay watching the sunset was beautiful, and the kitchen was a great plus! It was nice to have the option to have have to eat out for every single meal. Great value.

Great room for the money

We were 2 people staying but one could easily be 4 in this suite. The "beach" was not really, as you couldn't go into the water because of the rocks. If you are satisfied with just sunbathing, it's great.

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Everything was perfect!

My suite was spotless, the bed so comfortable, the view outstanding, the staff courteous, helpful and exceptionally prompt!! (I had trouble putting a pullout bed away and by the time I walked back to my room, they were waiting at my door to help!! :-) I will stay there when I'm in the Tampa area from now on!!!

Great room for the money

We loved the layout. It was kind of like an apartment. The bed had a comfortable feather bed and fluffy pillows. We saw no bugs, and our room was cleaned every day. Our favorite part was that every room has a bay view and a belcony to sit and enjoy it.

Great room for the money

Sailport Waterfront Suites was a really nice place,clean,friendly staff,convenient location. I would recommend this hotel to anyone.

Needs new beds and a beach

The staff was great, but the place needs an update, especially the beds (too soft). We were disappointed it did not have a beach we could walk on. Else it was a nioce place to stay at real good rate!