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Best Western Hotel St. Raphael, Hamburg,

Best Western Hotel St. Raphael

Star rating: 4.0 of 5
Adenauerallee 41
Hamburg, 20097, DE
866-539-0036
Average Rating
3.8
Recommend
75%
12 Guest Reviews

from $92.00

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This rate first available on Sunday, Nov 29

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Review Details for Best Western Hotel St. Raphael:

  • 33% Recommend
  • 2.7 Average Rating
  • 3 Guest Reviews
Hotel Service
3.3
Hotel Condition
3.3
Room Comfort
2.3
Room Cleanliness
3.3

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All Trip Types
(12 ratings)
Average Rating 3.8 of 5
Business
(3 ratings)
Average Rating 4.3 of 5
Romance
(1 ratings)
Average Rating 4.0 of 5
Family
(3 ratings)
Average Rating 2.7 of 5
With Friends
(2 ratings)
Average Rating 4.5 of 5
All Others
(3 ratings)
Average Rating 3.7 of 5

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Not Recommended

Reviewed by a hotels.com guest on August 25, 2009 Trip Type: Family Review 1 of 3
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
2.0
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Recommended

Reviewed by a hotels.com guest on January 15, 2009 Trip Type: Family Review 2 of 3
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Spacious room, great location

Rooms are spacious and comfortable. Location is down a very quiet side street but close to downtown. Parking is free and secure. Staff were friendly.

 

Not Recommended

Reviewed by Charles Griff from Latvia on September 20, 2007 Trip Type: Family Review 3 of 3
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
4.0
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any way they can get money from you now...

I traveled with my infant son for a three day stay in Hamburg. The first room they put me in looked more like a small hospital room than a hotel room, and because I needed a crib for my son, I was moved to another room with enough space for the crib. That's fine, and the staff was friendly and the room was clean. I have to say though, that I was expecting breakfast to be included (it wasn't -- my fault -- I guess I misread something), but what I found truly offensive was that they now, at a 4-star hotel, expect you to pay for even the basic television viewing that comes standard everywhere else I've stayed. Not that I would have been glued to the thing, but, please, that's just insulting, especially on top of the price I was already paying.

 
 
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