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Hilton Tokyo Narita Airport, Narita,

Hilton Tokyo Narita Airport

Star rating: 3.5 of 5
456 Kosuge
Narita, 286-0127, JP
866-539-0036
Average Rating
3.9
Recommend
79%
33 Guest Reviews

from $123.00

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This rate first available on Monday, Nov 30

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Review Details for Hilton Tokyo Narita Airport:

  • 80% Recommend
  • 3.6 Average Rating
  • 5 Guest Reviews
Hotel Service
3.4
Hotel Condition
4.4
Room Comfort
3.8
Room Cleanliness
4.8

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All Trip Types
(33 ratings)
Average Rating 3.9 of 5
Business
(4 ratings)
Average Rating 4.0 of 5
Romance
(1 ratings)
Average Rating 5.0 of 5
Family
(5 ratings)
Average Rating 3.6 of 5
With Friends
(2 ratings)
Average Rating 5.0 of 5
All Others
(21 ratings)
Average Rating 3.8 of 5

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Recommended

Reviewed by a hotels.com guest on May 16, 2009 Trip Type: Family Review 1 of 5
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Recommended

Reviewed by a hotels.com guest on September 9, 2008 Trip Type: Family Review 2 of 5
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great Hotel for that one Night Stay Coming or Going

Great location for that one night transit to and from the world through Narita, otherwise not a whole lot of character.

 

Recommended

Reviewed by a hotels.com guest on May 27, 2008 Trip Type: Family Review 3 of 5
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Recommended

Reviewed by a hotels.com guest on July 19, 2007 Trip Type: Family Review 4 of 5
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great room for the money in Tokyo

nice clean room. convenient shuttle bus to the airport or local down town for shopping,it's not bad idea for short stay in Japan. the bad part is it costs 1,280 Yen one way(1/2 price for child)to the city(Tokyo)by train,and take about 90 mins. Hotel charges $20.00 USD for using fitness, spa and swimming pool per day, that's really rediculous!

 

Not Recommended

Reviewed by a traveler from Atlanta on April 12, 2007 Trip Type: Family Review 5 of 5
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
5.0
Room Comfort
1.0
Room Cleanliness
5.0
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Bait & Switch

On our recent visit to Japan, my wife, daughter and I checked in to the Narita Hilton hotel which we had reserved through Hotels.com. We had reserved a room for 2 adults and one 11 year old child. However, upon arrival at the Hilton Narita, we were given a room with only two twin beds--there was no bed for our child. When we asked about this, the clerk responded that we had booked this room through Hotels.com, which was at a discount, implying that we should not expect so much. When I asked where the child was expected to sleep, he suggested she could sleep in the small twin bed with one of us. Since an 11 year old is a large child, this would be impossible. The Hilton clerk acknowledged we had reserved for a child, but said we would be charged an extra 5000 yen to provide her a roll-away bed, which we reluctantly had to agree to. During our 11 day visit to Japan, we also stayed at the Hiroshima Prince Hotel, the Yaesu Fujiya in Tokyo, Ryokan Rakuchou in Kyoto, and Ryokan Misono in Kurashiki. Each of these hotels had provided a third bed for our child upon our arrival, without any question. This hotel also gives Hotels.com customers unrenovated rooms. If you want a renovated room, you must pay 1500 yen more per night. Additionally, they charge you 1000 yen each everytime you use the pool or health club, and a whopping 1800 yen a day for internet. Needless to say, you should not book this hotel. And Hotels.com should care that their customers are being disrespected and not receiving what they contract for and correct this for future customers.

 
 
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