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Surfside Oceanfront Inn and Suites, Virginia Beach, VA

Surfside Oceanfront Inn and Suites

Star rating: 2.0 of 5
1211 Atlantic Ave
Virginia Beach, VA, 23451
866-539-0036
Average Rating
4.0
Recommend
83%
126 Guest Reviews

from $79.00

Lowest avg. nightly rate

This rate first available on Tuesday, Dec 1

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Review Details for Surfside Oceanfront Inn and Suites:

  • 76% Recommend
  • 3.8 Average Rating
  • 17 Guest Reviews
Hotel Service
4.0
Hotel Condition
3.5
Room Comfort
3.8
Room Cleanliness
3.9

Nothing is more important than the opinions of our guests.

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All Trip Types
(126 ratings)
Average Rating 4.0 of 5
Business
(6 ratings)
Average Rating 4.7 of 5
Romance
(19 ratings)
Average Rating 4.1 of 5
Family
(54 ratings)
Average Rating 4.0 of 5
With Friends
(17 ratings)
Average Rating 3.8 of 5
All Others
(30 ratings)
Average Rating 3.7 of 5

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Not Recommended

Trip Type: With Friends Review 1 of 17
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
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No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: With Friends Review 2 of 17
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
1.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 3 of 17
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Would stay there again

The hotel room was very clean and comfortable. Very good location. The hallway was not air conditioned, very hot. Didn't like the fact that there was no elevator from the parking garage to get to the floor you needed without going down to the 2nd floor.

 
Trip Type: With Friends Review 4 of 17
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Outstanding Hotel

We were very pleased with this hotel. The only problem we had were with the safe. We had a lot of trouble with the safe not opening, but when we called the front desk someone was sent right away to fix it. The employees were very helpful. We will use this hotel again, and would recommand it to our friends.

 
Trip Type: With Friends Review 5 of 17
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)
Stayed for a weekend

This hotel fit our needs well. We just wanted an inexpensive brief getaway. The room was fine, the beds were very comfortable, and we enjoyed the balcony. We were right on the beach and boardwalk so it was a convenient location. We parked the car in the parking deck and didn't use it again until we left. We found it to be fine for the money.

 

Not Recommended

Trip Type: With Friends Review 6 of 17
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (1)
No (1)
Ok hotel

The hotel was not bad for the price, but much of the staff was very rude. The room was not ready at 3 pm, as that is the check in time. I was sent upstairs to the room and they were cleaning it and the maid said "Why do they send ya'll up here when we ain't done cleaning." The room was ok, it had some older furniture and a really old air conditioner, but it worked well. It is ok like I said, but I was underwhelmed.

 
Trip Type: With Friends Review 7 of 17
Overall Rating
5.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (3)
No (0)
Pleasantly Surprised

The location to the beach and the ocean view were great. The beds were comfortable. There was somone else's hair in the tub, which creeped me out but everything else was nice. Overall the hotel is a great value. I would definitely stay again.

 
Trip Type: With Friends Review 8 of 17
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great for the money

The location was perfect and the view great.

 
Trip Type: With Friends Review 9 of 17
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 10 of 17
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 11 of 17
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Good stay

The hotel needs a remodel job but other than that everything was ok.

 

Not Recommended

Trip Type: With Friends Review 12 of 17
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Clean, Appropriate for the price. Updates needed (lobby)

Storage area needed to avoid guests from passing undesirable atmosphere when taking stairs. Separate elevator needed for staff (trash containers and maid carts) elevators brutally slow.

 
Trip Type: With Friends Review 13 of 17
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Had a fantastic stay

I had a great stay at this hotel. The room was clean and just steps away from the beach. The cleaning staff was on top of things. I would stay here again.

 
Trip Type: With Friends Review 14 of 17
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Needs Improvement

The bathroom could definitely be updated. They were very cheap and ugly, not to mention extremely tiny. The sleeping part of the room was very nice and the balcony was great.

 
Trip Type: With Friends Review 15 of 17
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Pool

Pool needs to be re-painted badly. Room was clean. Service was excellent. Very good value for the money.

 
 
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