Gallery One - A Doubletree Guest Suites Hotel

Guest did not leave a comment.

Dirtiy

Hotel has been downgrades years ago i loved the hotel.. Loved been there. on first night we had to coeal ourown bathromm and dishes left ther dirty. Elevators where always 20 min late.. A shame thos hotel was really nice placce onced...

Exceeding my expectations!

I was very impressed with my room. I upgraded to a suite when I got there and it was just as nice, in fact it was nicer than a five star hotel I had recently stayed at. I will definitely come back to Doubletree next time I'm in Ft. Lauderdale!

poor smell and bad elevators

I have stayed at this hotel before and had a satisfied experience, so I decided to stay there again for a second time. I had a different experience the second time. First, I had booked a ONE bed queen/standard room and when i checked in, they put me in a room with two beds. I told them "i am staying by myself, what would I need two beds for? and i never asked for two beds" then they said "well we dont have any other rooms available and its a bigger room" this was not true. the room was DEFINITELY not bigger than the room I stayed in the first time that had a one bed. Then, as i took my room key and tried to take the elevators, i noticed that the three elevators they had were NOT moving down. There was a problem with their elevators. Of course, I just checked in so they tried to make it sound like it was a temporary problem, but no. The elevator problem lasted the whole three nights i had stayed there. Plus, the room they put me in (the room with an extra bed i did not ask for) had been right in front of the elevators..which was annoying. And by the second day, my room key did not work, so i had to take a very slow elevator back down to the lobby where there were also three people complaining of the same "room key not working" issue. So too many issues at this hotel, parking is really expensive here and unnecessary when you have the galleria mall parking lot right next door, the room i had also had a funny musty, old stale smoke smell to it, the doors dont close well unless you physically turn the handle latch. The only thing I enjoyed during my second time staying at this hotel was the chocolate chip cookie.

Guest did not leave a comment.

Good value for the money

This hotel was a great value for the money. It's perfectly situated within walking distance of the beach, right on the intracoastal. It's right next door to Galleria mall so there are plenty of shops and food/bar options. There's even a great spa just a block away. I felt very comfortable. The room had a separate kitchen and sitting area which made for a convenient and comfortable stay. My only complaint was the cost for parking - ouch!

Very nice hotel and the location was great!

The Hotel was very nice and clean.

Good room for the money.

We arrived early morning after getting off a cruise ship. Our room was not ready but they did hold our luggage while we took the water taxi around. Checked back at 2:30 and room still was not ready. Waited until 3PM and went up to our room. Coffee maker in room, but no coffee, asked the front desk for coffee, and said they could give us coffee at the snack shop. Does not do us good when the snack shop is not open early morning, as we had to catch a plane at 6am. Bedroom was nice, sofa in living room was not comftable, nice flat screen tv mounted on wall. No bath tub, just shower. Hotel needs updated, but you get a nice room for the price. Dishes were left in the dishwasher and not put back in the cupboards. Soap scum on bath room counter tops.

needs improvement

Restuarant service was poor and food was substandard for the price. Pool area was nice and pool water was warm, but not enough chairs for guests. I also received several nasty "bug" bites while at the hotel which are still healing

Great stay!

We were greeted warmly and professionally and allowed early check in following a cruise. Good location; close to beach and a water taxi stop right outside. The largest sliding balcony door I've ever seen.

Guest did not leave a comment.

Guest did not leave a comment.

Nice water view

We only stayed one night but wish we had gotten there earlier to enjoy it more. They upgraided us to a waterfront room which was nice. We woke up to Three manatees swiming down the canal. It was a big one with what looked like two babies so that was really neat. The hotel was close to all that we wanted to do and see so the location was good for us. My only problem with the place was that there was some unfixed water damage in the bathroom. I was worried about mold, but we didn't have any problems breathing so I don't think there was any. Other than that, it was great. We will stay there again.

"Outstanding Location - Great Service"

This full-service hotel is located within walking distance of the beach and great shopping. The service is exceptional and it would be a great bargain at twice the price. After staying here on numerous occasions, I would not consider staying anywhere else while in the Fort Lauderdale area.