Gallery One - A Doubletree Guest Suites Hotel

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great room for the money

clean and comfortable

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Great Hotel for the Money

I was very pleased with my stay at the Gallery One in Ft. Lauderdale. Room was clean & comfortable. Friendly staff. Dinner at the on site "Vue" restaurant was very good and afforably priced. I would recommend a room with a "water view." Price is a bit more, but not as noisy as rooms that face the downtown area.

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Would have been nice.....

We checked in after midnight and my husband had to get up for a conference at 6:30. No trouble checking in and the complimentary warm chocolate chip cookies were a nice welcome. The rooms are spacious and clean and the bed was comfortable. I think we would have been very satisfied with it if not for a mysterious beeping noise that happened every 15 minutes or so. I tried to figure out what it was but gave up when I realized it was not a smoke alarm. At first it wasn't so bad, but after a few hours of it waking us up I did further investigating a found it to be the microwave oven. None of the buttons would make it stop. I called the front desk and explained what was going on and the gentleman who answered said he could hear it and how sorry he was. He advised me that he could either send someone up or we could unplug it ourselves (the plug was in a high cabinet above the microwave). We unplugged it ourselves, but I told the front desk that I thought we deserved some type of credit due to my husband only getting two real hours of sleep. They offered us free breakfast vouchers, but my husband couldn't use them without losing sleep in order to get to his conference. I checked out online and my bill said "FREE" so I very happily thought that for our troubles we had been credited...only to find out later this was not so. I called and complained for the confusion and the person I spoke to could not tell me why my bill said "FREE" but that if we came back they would give us the VIP treatment, ofcourse, we'd have to pay full price for the room again to get the VIP treatment. We don't care about VIP treatment, we just wanted them to give us a fair credit for not getting any sleep due to the malfunctioning microwave. One other note, there are about 20 chairs around the pool. I literally watched about eight families come down to the pool only to find there were no chairs to sit on. It makes no sense! There's plenty of room around the pool for more chairs and wha

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Very Comfortable

The Best thing about this hotel were the beds, pillows and linens, they were extremely comfortable and of good quality. The room was clean and very upscale, however, the sliding doors going out to the balcony were broken as well as the entrance door was in need of repair. The hotel is right on the Intracoastal waterway and the outdoor patio area was a great place to unwind and enjoy the views and relax. It is also located around some great restaurants and malls.