Renaissance Cleveland Hotel

small rooms in expensive hotel

We enjoyed our stay due to convenience of location , but the room was really small for such an expensive hotel. Also, we were 3 doors down from a club room (I assume a private party room) and there were people running up and down our hall screaming from Midnite till after 3AM, so it was difficult to sleep. I also find it amazing that the more expensive hotels (like this one) charge extra for internet services. I did find the front desk staff and the hospitality staff to be helpful. We stayed and enjoyed a breakfast in the hotel dining room the next day and the wait staff was also excellent

Great Experience

The hotel was old but very classy, it had a great deal of character. I loved every minute of it. If i had to complain about anything it would be the size of our room...but i guess you get what you pay for.

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Great room for the money

The club floor we were on was excellent. The room was beautiful and we really enjoyed the evening hors dourves and Sunday morning breakfast. It was a great place to spend a romantic weekend.

Guest did not leave a comment.

Guest did not leave a comment.

Great Overall

Very nice, tastefully updated rooms. Nice large bathroom. Great old fashioned ambiance, and attached to Tower Center indoor mall, with 100 shops and restaurants. Nice hotel restaurants. Nice room service. Very helpful hotel staff. Base rate is great, extras a bit pricy, such as parking garage ($22/day); internet ($13/day). Overall, for the money, a good deal if you want to be downtown.

Outstanding Hotel

We spent three nights in July to see a few Red Sox games at Jacobs Field........never had to leave the hotel....huge mall attached with a walk way to the field!!! Walking distance to the Rock and Roll Hall of fame. Beautiful City, beautiful hotel.....definately will be back!

Guest did not leave a comment.

Guest did not leave a comment.

needs improvement

First room overlooked a stone roof . and the room smelled heavily of smoke. We were to have a Atrium view. We had to move and go to a smaller room on a different floor.

Location is a Strength

Beautiful old hotel, very close to everything in Downtown Cleveland. The mall attached to the hotel contains the subway in the basement so getting from the airport to the hotel is very easy (and cheap!) The mall itself is decent, but contains a very transient crowd, possibly do to the subway access and other hotels within the mall. The stores all close early, even on the weekends. There is a covered walkway from the hotel/mall to Jacobs Field. Service in the hotel itself is outstanding and the bedding is of high quality. Being an old hotel, though, the walls are VERY thin and you hear everything all night long. Other than that, the hotel met our expectations and I would stay there again.

Guest did not leave a comment.

Great place

My wife and i loved it. I don't know if i missed it or what but the hotel is connected to the tower city complex. we went there first and then spent 20 minutes trying to find the hotel just to discover that it was down the hallway on the lower level. (my wife found it quite funny) the room service was very nice and the hotel staff was very helpful. I called at 10 am and asked for roses other stuff to be in the room by the 3pm check in and it was there plus more then i asked for. we will be back.