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Renaissance Cleveland Hotel, Cleveland, OH

Renaissance Cleveland Hotel

Star rating: 4.0 of 5
24 Public Sq
Cleveland, OH, 44113
866-539-0036
Average Rating
4.1
Recommend
78%
86 Guest Reviews

from $149.00

Lowest avg. nightly rate

This rate first available on Saturday, Nov 28

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Review Details for Renaissance Cleveland Hotel:

  • 25% Recommend
  • 2.8 Average Rating
  • 4 Guest Reviews
Hotel Service
4.0
Hotel Condition
2.8
Room Comfort
3.3
Room Cleanliness
4.0

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All Trip Types
(86 ratings)
Average Rating 4.1 of 5
Business
(4 ratings)
Average Rating 2.8 of 5
Romance
(19 ratings)
Average Rating 4.4 of 5
Family
(4 ratings)
Average Rating 5.0 of 5
With Friends
(23 ratings)
Average Rating 4.0 of 5
All Others
(36 ratings)
Average Rating 4.0 of 5

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Not Recommended

Reviewed by a hotels.com guest on July 28, 2009 Trip Type: Business Review 1 of 4
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
4.0
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Halls of Must

Wonderfully historical lobby area is about all that is alluring with this RH. Once I made it to the seventh floor - an odor of must and mold (similar to urine) smacked me in the face -- hotel instantly lost ALL of its allure. Never smelled such in any 2 or 3-star hotel. Rooms require major upgrade despite the interesting antique feel. I expected plush bedding but didn't find it. Free parking was part of my package, yet I had to 'convince' front desk staff twice to exclude parking fees from my bill. Directions to local eateries was barely legible. Staff really didn't care much. Bellmen and parking attendants spent more time chatting amongst themselves than attending to hotel guests. Won't stay there again. Perhaps I should attribute it all to the reputation that is Cleveland!!!

 

Recommended

Reviewed by a hotels.com guest on July 1, 2008 Trip Type: Business Review 2 of 4
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
5.0
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No (0)
Convenient Location; Tired Appearance

For the convention I attended, the location was perfect. Close to the baseball stadium and some restaurants. The hotel itself is old and dingy. My room, while clean and nicely made-up each day, had cigarette burns in the carpet and a couple on the window sheers. Keep your expectations low and you'll be pleased.

 

Not Recommended

Reviewed by a hotels.com guest on August 14, 2007 Trip Type: Business Review 3 of 4
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Not Recommended

Reviewed by a hotels.com guest on December 6, 2006 Trip Type: Business Review 4 of 4
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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