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Embassy Suites Cleveland, Cleveland, OH

Embassy Suites Cleveland

Star rating: 3.5 of 5
1701 E 12th St
Cleveland, OH, 44114
866-539-0036
Average Rating
4.4
Recommend
87%
158 Guest Reviews

from $84.00

Lowest avg. nightly rate

This rate first available on Friday, Dec 11

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Review Details for Embassy Suites Cleveland:

  • 90% Recommend
  • 4.4 Average Rating
  • 50 Guest Reviews
Hotel Service
4.3
Hotel Condition
4.3
Room Comfort
4.5
Room Cleanliness
4.3

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All Trip Types
(158 ratings)
Average Rating 4.4 of 5
Business
(11 ratings)
Average Rating 3.9 of 5
Romance
(23 ratings)
Average Rating 4.7 of 5
Family
(42 ratings)
Average Rating 4.1 of 5
With Friends
(32 ratings)
Average Rating 4.5 of 5
All Others
(50 ratings)
Average Rating 4.4 of 5

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Trip Type: Not Provided Review 1 of 50
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Sweet!

I was not expecting much from this place because of the low cost for a suite, but holy crap! The sweet was awesome! It was about the same price for a sweet here as a small room anywhere else, and I was amazed at how nice it was! They had a free shuttle service, and a bar right next door lol. We chose to park in their parking structure overnight which was only $10.

 
Trip Type: Overnight Stay Review 2 of 50
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Not the typical Embassy

I liked the location of this hotel in relation to all of the sporting and touristy places downtown. I also like the room that was more like an apartment with the bedroom down a side hall. This and the overall difference of the hotel design made this an extra ordinary experience. I do wish that more Embassys would offer better happy hour treats. At one in Louisiana I had fried catfish that was better than most of the food in the general area.

 
Trip Type: Special Event Review 3 of 50
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 4 of 50
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Yes (0)
No (0)
Good stay

Elevator's were slow and broken. The room could have been a little cleaner. Overall good.

 
Trip Type: Rest and Recreation Review 5 of 50
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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great stay for a night out at the baseball game.

The hotel was very clean and a great location to spend a night downtown going to the baseball game and out on the town

 
Trip Type: Not Provided Review 6 of 50
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
5.0
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kind of disappointed

We only stayed one night, but our daughter was very disappointed that the pool was closed for repairs as that was one of our criteria for picking the hotel. Also the gift shop had closed, so in effect, there was nothing to do but sit in the room and watch TV. All in all, it met our needs for the trip. Room was clean and spacious.

 
Trip Type: Not Provided Review 7 of 50
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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"Outstanding Hotel Great room for the money"

Very satisfied with stay at the embassy very friendly staff nice large room convient to everything

 
Trip Type: Special Event Review 8 of 50
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Great Hotel-Housekeeping Needs Improvement

Hotel was very comfortable and breakfast was much more than continental. Housekeeping needs improvement. I needed to call for towels and toiletries everyday. Even with the small inconveniencfe, it was a good deal and I would stay again.

 
Trip Type: Not Provided Review 9 of 50
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 10 of 50
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Exceeded Expectations

We had a wonderful stay. There is an amazing fitness center with great hours! It is within walking distance of great sites including the Rock & Roll Hall of Fame. There is also a free shuttle service that the hotel offers for any place within two miles. The hotel was very accomodating and well worth the money. We will definitely stay again!

 
Trip Type: Not Provided Review 11 of 50
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Awesome perks

They had complimentary happy hour from 5:30-7:30 every night along with free breakfast in the morning and free shuttle service to the Cavs game!

 
Trip Type: Not Provided Review 12 of 50
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 13 of 50
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Outstanding restaurant

Embassy Suites in Cleveland was a clean, comfortable place to stay. They have a very convenient shuttle service on call that will take you anywhere downtown. All the staff are quite friendly and helpful. But, the big surprise, was how good the hotel restaurant was. The lamb chops were wonderful and reasonably priced. The manager's happy hour was appreciated, and the breakfast had a good variety. A good place to stay.

 
Trip Type: Not Provided Review 14 of 50
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Rest and Recreation Review 15 of 50
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
3.0
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Yes (0)
No (0)
Nice Hotel

Close to the attractions, but a little out of the way compared to other nearby properties. Downtown is clean but strikes me as a little unstable after dark. Would not suggest walking after dark.

 
 
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