Hotel Maya, a Joie de Vivre Boutique Hotel

They are making progress...

Hotel Maya has recently completed a huge, 20million dollar renovation. The workmanship and quality of materials are fantastic! I took as many pictures of hotel stonework, decorations, huge fascinating doors and details as I did of the Queen Mary docked near the property. Room was quiet and luxurious with an incredible view. My only complaints are concerned with lack of staff to help out the weary traveler. My wife and I stayed for one night before we left on a long cruise. Thus we had a lot of luggage. Quite often, nobody is available to help with luggage. So I grabbed a luggage cart and pushed our huge stack of belongings up the hill to the third building. I'm not sure what a traveler in poor physical condition might do. In defense of the employees who were on duty, they all tried so, so hard to accomodate everyone. Fantastic staff. But they were somewhat overwhelmed by the lack of enough staff to handle the load. The beautifully decorated open-air restaurant is worth the trip in itself! Very romantic and comfortable. Also, the morning breakfast buffet is plenty good. I would recommend this hotel, but don't expect to receive 4-star downtown hotel services.

Great Experience

Very good and interesting Latin American Food...Room Service reasonably priced.

Great Hotel, great location

The staff were wonderful. Very helpful and friendly. Rates were good. My only comment was the towels were a little scratchy.

Nice Hotel

I enjoyed my stay very much. The room was very clean and comfortable, with a beautiful view of Long Beach from the balcony. Nice and quiet. The only thing I'm not happy with is the additional cost to park your vehicle.

Nice Experience

We stayed here for the Long Beach Half Marathon since the other hotels recommended were booked. We had a garden view double queen room (#1312, building 1, 3rd floor). Pros: 1) I liked that we could walk to downtown via the Queensway bridge or you can take the free Passport shuttle that stops at the hotel. Or you can take the $1 Aquataxi 2) I liked that we got a room that was facing the tennis/volleyball courts so it was nice and quiet. 3) Super soft and comfortable bedding!!! Cons: 1) Had to pay for parking, which I thought was a little pricey 2) They have older AC units, so at night even with my balcony door closed, I could hear the AC from our neighbor above us. 3) I had called to request a fridge prior to our stay and when I inquired at check in, they didn't know about it. I opted not to get the fridge since they said I could use the minibar. Easily fixed but I thought with the price we paid, they should've known.

Exceeded my Expectations!!!

I booked my room at the Hotel Maya because I was attending an event close by. The price and location seemed great, but since I was booking my reservation online I wasn't sure what to expect. As soon as we pulled into the parking lot we were impressed! It is in a beautiful area with unbeatable views! The staff in the lobby was great, check in went so fast and easy and we were off to see our room! Which was Perfect! We were so close to the bay and the view of the city was amazing. The room was very comfortable and clean. There is a nice walking area that goes along the bay. The food at the resturant was great, and very reasonablaly priced. I think my favorite thing about the Hotel Maya was Everything! My only 2 very small complaints would be that it's very hard to find, I would advise you to get personal directions from the hotel staff before going, and my other complaint would be the $10/day parking charge. But honestly I would stay there over and over again, the extra $10 was worth it!

Beautiful hotel!!!

We had our wedding ceremony and reception at the Hotel Maya and it was absolutely wonderful!! Amazing night views by the water and the hotel is beautiful!!

retro hotel

This hotel is from the 70's, but is well maintained and the rooms been renovated. Plasma TV, very comfortable beds, iPod dock, high ceilings... nice bathroom and spacious. The location is very convenient if you are going to the convention center.

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Maya

Perhaps the most impressive aspect of the hotel was the fact that I had left my purse behind and when I went to pick it up all of my belongings were still there. That clearly outlines the quality of not only the hotel but also the honesty of the housekeeping service. Overall, a great hotel and I LOVED the robes, they left like a second skin.

Great hotel

Overall, a great hotel, with excellent service. I would have liked it better if it included breakfast, but my only complaint was that we asked for a roll-a-way bed when making reservation and upon check-in, and still had to ask for it again a few hours after checkin. Excellent views/setting.

great Hotel

great hotel right next to the queen Mary lowest price on the parking out of all the hotels Ilooked at.

favorite hotel

Became one of my favorite hotels

outstanding hotel gret beds and pilows

we are very pleased with our staing